Product Owner

• Own and prioritise the squad backlog, ensuring alignment with business goals, product roadmap, and architecture vision.
• Gather, analyse, and document business, data, and technical requirements, translating them into epics, features, and user stories.
• Partner with stakeholders, Engineering, Architecture, and vendors to drive delivery, manage dependencies, and support decision-making.
• Deliver and enhance MarTech platforms including UCH, AJO, ACC, Litmus, and Workfront, supporting Digital Signals, MADI, Leads & Consents, and Personalisation capabilities.
• Act as the voice of the business, driving backlog prioritisation, value delivery, and stakeholder communication.
• Participate in Agile ceremonies and coordinate UAT to ensure high-quality delivery outcomes.
• Drive platform improvements across capability, scalability, governance, and user experience.
• Ensure compliance with NAB risk, security, privacy, and governance standards.
• Strong stakeholder management, analytical, problem-solving, and communication skills, with solid MarTech and Agile delivery experience.
• Fulfil other tasks as assigned by your People Leader and/or authorized representative of NAB Vietnam from time to time.

• 5+ years' experience as a Product Owner, Product Manager or similar role in Agile delivery environments.
• Proven experience delivering MarTech, CRM, Customer Engagement, Personalisation, Digital Signals, Leads & Consents capabilities.
• Strong understanding of marketing and customer data domains, such as Digital Signals (Redstar, Nabtrade, Hex), MADI, Leads & Consents, and Personalisation.
• Experience managing product backlogs, defining requirements, and translating business needs into technology solutions.
• Strong understanding of data analysis, data requirements, and database concepts.
• Experience with Martech platforms such as Adobe (AJO, ACC, Workfront), Salesforce Marketing Cloud, Braze, or similar.
• Knowledge of APIs, microservices, real-time data processing, cloud technologies, and DevOps practices.
• Strong stakeholder management, communication, analytical, and problem-solving skills.
• Understanding of marketing analytics, AI capabilities, data privacy, and security principles.
• Experience in Financial Services or other regulated industries is highly desirable.
• Proficient English in both verbal & written.

THE BENEFITS AND PERKS

1. Generous compensation and benefit package

• Attractive salary and benefits
• 20-day annual leave and 7-day sick leave, etc.
• 13th month salary and Annual Performance Bonus
• Premium healthcare for yourself and family members
• Monthly allowance for team activities
• Premium welcome kit and frequent appreciation gifts
• Extra benefits for long-term employees

2. Exciting career and development opportunities

• Large scale products with modern technologies in banking domain
• Clear roadmap for career advancement in both technical and leadership pathways
• Well-structured learning and development programs (technical and soft skills)
• Sponsored certificates in both IT and banking/finance
• Premium account on Udemy
• English learning with native teachers
• Opportunity for traveling & training in Australia

3. Professional and engaging working environment

• Hybrid working model and good work-life balance
• Well-equipped & modern Agile office with fully stocked pantry
• Special programs to improve your physical and mental health
• Annual company trip and events
• A solid talented team behind you - great people who love what they do

If this excites you, let's have a chat over a cup of coffee!