About Us
KiN Hotel (operating under the legal tech entity Inbox4us) is redefining the hospitality experience. We believe that seamless technology is the backbone of modern hospitality - from booking to check-out and everything in between. As part of our Technology Department, you won't just be managing software; you will be shaping the digital and physical guest journeys, optimizing hotel operations, and building the future of hospitality tech.
Reports to: Head of Product / Chief Technology Officer (CTO)
Job Purpose
We are looking for a Middle to Senior Product Owner who possesses a powerful blend of business acumen, user-centric design empathy, and structured execution. You will bridge the gap between business strategy, user experience, and engineering to build scalable, high-impact products for KiN Hotel's ecosystem.
Key Responsibilities
1. Product Strategy & Roadmap Build-up
- Vision Execution: Own the product lifecycle from conception to launch. Translate KiN Hotel's business objectives into a clear, actionable product vision.
- Roadmap Management: Define, maintain, and prioritize a high-impact product roadmap that balances short-term business needs with long-term technical scalability.
- Requirement Engineering: Author comprehensive, unambiguous Product Requirement Documents (PRDs), user stories, and acceptance criteria that engineering teams can execute flawlessly.
2. Business & Product Mindset
- Data-Driven Decisions: Define and track core product metrics (KPIs/OKRs) to evaluate product health, user adoption, and business ROI.
- Alignment: Keep a pulse on hospitality tech trends, guest behaviors, and internal hotel operational pain points to uncover new product opportunities.
3. Management & Resource Planning
- Agile Leadership: Lead sprint planning, backlog grooming, daily standups, and retrospectives. Keep the product backlog exceptionally clean and prioritized.
- Resource Optimization: Collaborate tightly with tech leads and
project managers to assess scope, manage delivery risks, and allocate engineering resources efficiently to meet deadlines without burning out the team.
4. Overall UI/UX Design Collaboration
- User Advocacy: Partner with UI/UX designers to map out intuitive guest and staff user journeys.
- Wireframing & Feedback: Possess the visual literacy to evaluate design mockups, create basic wireframes when brainstorming, and ensure the final user interface aligns perfectly with user experience goals.
5. Communication & Stakeholder Management
- Cross-Functional Alignment: Act as the central hub connecting Hotel Operations, Marketing,
Business Development, and the Tech Team.
- English Fluency: Articulate product logic, negotiate scope, and present product updates confidently in English to both internal teams and potential international partners or stakeholders.
Experience & Education
- Middle Level: 2 to 4 years of experience as a Product Owner, Product Manager, or Business Analyst.
- Senior Level: 5+ years of experience leading software products, preferably within E-commerce, PropTech, Hospitality, O2O (Online-to-Offline), or SaaS ecosystems.
- Bachelor's degree in computer science, Business Administration, Information Systems, or a related field.
Core Skills
- Deep Agile/Scrum Expertise: Proven track record of managing backlogs using Jira, Confluence, Trello, or similar tools.
- Product Craft: Exceptional skill in writing PRDs and mapping out complex user flows.
- Design Literacy: Solid understanding of UI/UX principles, design systems, and tools like Figma.
- Languages: Fluent in English (both written and spoken) is mandatory for stakeholder management and documentation.
Big Plus (Nice to Have)
- A background as a
software engineer, technical QA, or data analyst is a huge plus. (Helps you speak the same language as our developers and evaluate architectural trade-offs).
- Experience building Property Management Systems (PMS), Booking Engines, or CRM/Loyalty programs.
