QA/QC Manager

JOB SUMMARY
We are seeking a QA/QC Manager to establish and manage the quality assurance and quality control system for our manufacturing operations. The role is responsible for developing inspection standards, monitoring product quality, driving continuous improvement, and ensuring products meet customer requirements.
KEY RESPONSIBILITIES
1. Quality System Development
• Develop and implement quality control processes based on customer requirements.
• Establish quality standards for raw materials, semi-finished and finished products.
• Maintain approved samples, color standards, testing records, and quality documentation.
• Prepare and submit inspection reports to customers.
2. Factory Quality Control Management
• Develop inspection procedures for each production department.
• Establish inspection standards for wood, cement, gypsum, natural woven fiber, fabric, copper, iron, and stainless steel products.
• Monitor finishing processes including electroplating, powder coating, painting, and surface treatment.
3. Packaging Quality Control
• Develop and implement packaging inspection standards.
• Ensure packaging quality complies with customer requirements and shipment standards.
4. Team Training & Development
• Train QA/QC staff and production teams on quality standards and inspection procedures.
• Promote quality awareness throughout the factory.
5. Customer Complaint Management
• Monitor customer feedback and quality issues.
• Analyze defects and prepare monthly, quarterly, and annual quality reports.
• Coordinate corrective and preventive actions.
6. Continuous Improvement
• Identify quality risks and improvement opportunities.
• Develop and implement quality improvement initiatives to reduce defects and improve customer satisfaction.