Quality Analyst

- Good English skills in reading, gathering information from foreign customer's requirements;
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- Have at least 1-year experience in customer support, service analysis;
- Have content-moderation-related skills is preferable;
- Be detail oriented with strong analytical skills;
- Proficient skills with MS Office and Google Drive;
- Willingness to handle multi-project;
- Have good communication skills is an advantage;
- Able to work on Holidays is preferable.
*** Benefits:
1. Salary and Benefits
- Attractive salary and benefits (Competitive Basic Salary, Lunch Allowance, 13th-month Salary, Additional Bonus, Profit Sharing) and annual salary review;
- Premium Healthcare and Mental Health Care service for you, 100% covered by the company;
- Extra bonus per personal events (Wedding, Funeral, Hospitalization, Newborn baby) and a very cute baby box for staff who are going to welcome a new baby angel to the world;
- Annual health check, annual flu vaccination;
- Summer vacation (Paid days off and bonus);
- Paid leave (12 days/year).
2. Working Environment
- Flexible working hours, we work 40 hours per week (Monday-Sunday);
- International, fun, and professional working environment: Working closely with both experienced Vietnamese and foreign experts;
- Standing desks if you like, Modern hardware, No dress code, Free drinks (coffee, tea, etc.);
- Internal English class fully sponsored by the company with a native teacher during working time;
- Training and career development opportunities;
- Free in-house gym and game room for everyone. We love board games, video games, PS5, ping pong, football tables, and VR games.
All interested candidates are welcome to apply. Please send your cover letter and resume expressing your interest to us via Joboko.