Quality Assurance Senior Executive

- Report directly to the Operations Quality Assurance Manager.
- Assist the Operations Quality Assurance Manager in preparing, monitoring, and reviewing the annual safety and quality audit plan for flight and ground operations at regular intervals.
- Report on the status of the quality assurance program to the Operations Quality Assurance Manager and provide recommendations to maintain and continuously improve Vietjet's operational quality assurance system.
- Compile, analyze, and report statistics on corrective action status through audit follow-up activities, using Excel spreadsheets and transitioning to the Coruson software platform. Maintain the register of findings and update the closure status of non-conformities.
- Take responsibility for assigned sections of the Vietnam Aviation Regulations (VAR) and specific disciplines of the IOSA Standards and Recommended Practices (ISARPs), as delegated.
- Assist the Operations Quality Assurance Manager in identifying significant changes between editions of the VAR and IOSA requirements, and coordinate with relevant departments to review and revise manuals accordingly to ensure compliance.
- Coordinate and provide support for audits and inspections conducted by the Civil Aviation Authority of Vietnam (CAAV), other regulatory authorities, and relevant external parties.
- Participate in investigations of incidents and accidents related to operational matters, as delegated.
- Review relevant Vietjet manuals and Standard Operating Procedures (SOPs), and provide comments to ensure compliance with regulatory requirements and applicable standards.
- Develop, update, and maintain audit checklists for flight and ground operations.
- Conduct final reviews of new pilot applications.
- Assist the Operations Quality Assurance Manager in delivering training, providing coaching, and developing auditor capabilities and resources within the Operations Quality Assurance (OQA) department.
- Monitor, collect, compile, and analyze safety and quality data to support management reviews.
- Review, verify, and issue authorizations for operational service providers, where applicable (e.g., anti-icing/de-icing authorization letters).
- Administer and maintain the safety and quality management software system, including managing access permissions as a system administrator.
- Conduct operational audits in accordance with Vietjet's approved audit plan and as required.
- Ensure that adequate records of all work performed are properly maintained, retained for the required periods, and stored under appropriate conditions.
- Perform other duties as assigned by the OQA Manager or Deputy Manager.