Quality & Compliance Manager

About the Role:
As a CBRE Quality and Compliance Manager, you will be responsible for supervising the team that supports quality assurance and quality control deliverables and documentation for clients.
This job is part of the Quality Compliance job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.
What You'll Do:
• Provide formal supervision to account team. Monitor the training and development of staff.
• Coordinate and manage the team's daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Support Testing and Commissioning activities on site and ensure proper documentation for all test reports.
• Lead account team in ensure proper documentation in place.
• Periodically review account documentation to ensure compliance.
• Execute both company and client compliance programs and participate in continuous improvement objectives.
• Communicate initiatives and issues across the functional areas.
• Track the success of the initiatives for all services.
• Report Compliance and other metrics to the client during review meetings. Escalate and notify both internal and client Sr. management of quality and compliance issues.
• Execute the inspection readiness programs. Assist with audits as well as serve as a resource for quality operations.
• Lead by example and model behaviors that are consistent with CBRE RISE values. Influence parties of shared interests to reach an agreement.
• Apply knowledge of own discipline and how own discipline integrates with others to achieve team and departmental objectives.
• Identify, troubleshoot, and resolve day-to-day and moderately complex issues which may or may not be evident in existing systems and processes.