[QUẬN 12] CUSTOMER SERVICES - BOOKING/TRAVELING APPLICATION

- Location: District 12, HCM
- Working Time: 5 days/week, random off 2 days/week
1/ RESPONSIBILITY:
Troubleshooting via inbound, outbound, email, chat, and messaging on various topics such as additional travel advice, modifications, cancellations, and complaints.
Assisting Individuals with accurate, valid, and complete information by using the right tools, methods, and processes.
Report immediately serious cases/ inconstant situations
Ensuring a high level of customer service and a positive guest experience.
2/ QUALIFICATIONS:
Graduated from High School or Above.
Fluent English is a must. ( work 100% in English)
At least 6 months experience in Customer service roles or any relevant roles.
3/ BENEFITS:
Basic salary up to 8Mil/month
Incentive up to 1,2Mil (depend on your performance KPIs)
Complexity allowance 1M (after 2 months probational)
Probation 2 months, full 100% salary
Social Insurance, Accident insurance 24/7.
14 days of leave/year.
13th Monthly Salary.
Annual Health Checkup.