Quản Lý Vận Hành Chuỗi Cửa Hàng Sắc Đẹp (Glam Beautique)

Primary Objective:
Monitor operation of GB store chains and support for opening new stores
Key Activities:
1. Type 1: Directly Monitor and Handle all GB stores (Store manager function)
2. Type 2: Support the store by creating and updating rules, mechanisms, and educational systems (Store Operation department function)
3. As an MDOP integrated business, cooperate with each other and solve problems in cooperation with related departments.
Roles and responsibilities:
1/ Monitor the Operation of all GB stores:
Find out and propose for solving issues, including sales/GP/ TOD improvement below:
• Go to stores to check the situation and support store operation, ensuring the Store follows concepts properly;
• Cooperate with GB's Division Leader / Group Leader/ Supervisor for information sharing, and inventory managing (Transfering, Ordering, PA0)
• Coordinate with GB's Supervisor to check the situation of the Project;
• Inform all the information and promotion from MD to store operation, follow up the application of all stores, and report to MD;
• Work with related departments (IC/IT/ID/ACCT/Legal...) to solve OPR matters if any
• Make monthly/ promotion result report
2/ Improvement / Renovation / Innovation
• Improve/innovate Operations by creating and updating rules, mechanisms, and educational systems.
• Manage and develop staff by training, mentoring, and coaching.
• Following new concepts, support making layout, regulation, environment, and assortment.
• Propose new promotion to MD.
• Check Operation expenses and propose expenses improvement. Support making P&L
3/ Complete Opening new GB stores:
• Support to make layout, set up fit-out, fixture, display, facilities and systems
• Coordinate with Store Operation team for training operation/ Cashier & CS/ MMD skill and product knowledge for new staff.
• Support for operation before and during the opening period.
• Coordinate with related departments (HR, IT, ID,...) for related matters
• Arrange supporters from other departments to support merchandise displaying.
4/ Other duties:
• Manage Skill Test program in coordination with Trainer, MD, Academy...
• Check promotion/event at stores: display, implementation,... etc
• Arrange for payment to suppliers/ landlord
• Ensure stationery and materials for stores
• Other tasks assigned by the GB Operation Manager / General Manager
• This job description will be reviewed yearly to adapt with business demand