Receptionist cum Office Administrator

The Role Overview
We're looking for a warm, well-organized Receptionist to be the first point of contact for everyone who walks through our door. Based at our Ho Chi Minh City headquarters, you will own front-of-house service and provide day-to-day administrative support that keeps the office running smoothly.
The role blends guest experience with hands-on office administration - welcoming employees, clients, candidates, and visitors, managing the reception area and meeting rooms, and supporting office activities, supplies, and internal coordination.
It is an ideal role for someone who enjoys working with people, takes pride in a professional and welcoming workplace, and is dependable in the details.
What You'll Do
Reception & Front-of-House
Welcome and assist all employees, clients, candidates, and visitors, delivering a professional and friendly first impression.
Manage the visitor process end to end - registration, badges, host notification, and escorting where required.
Answer, screen, and route incoming calls and the general company inbox, taking accurate messages and following up.
Keep the reception area, lobby, and front-of-house spaces tidy, well-presented, and fully stocked at all times.
Handle incoming and outgoing mail, courier, and delivery services, including logging, distribution, and cost tracking.
Visitor, Client & Candidate Experience
Prepare for scheduled visits - greeting arrangements, refreshments, name signage, and meeting room readiness.
Support the recruitment team by welcoming candidates, guiding them to interview rooms, and coordinating with interviewers.
Serve as the friendly go-to contact for employee front-desk requests, escalating issues to the Office Operations Manager when needed.
Office Administration
Monitor and replenish office supplies, stationery, printing materials, and pantry stock, raising purchase requests as needed.
Maintain administrative records and filing - contracts, invoices, delivery notes, name cards, access cards, and internal forms.
Prepare and process purchase requests, delivery acceptance, and invoice handover to Finance in line with company policy.
Support new-joiner readiness: workspace setup, stationery kits, access cards, and welcome guidance on the first day.
Provide general administrative support to the Office Operations team, including data entry, reporting, and internal announcements.
Meeting Rooms & Office Activities
Manage meeting room bookings, resolve scheduling conflicts, and ensure rooms are clean, set up, and equipped before each meeting.
Support internal and external meetings, trainings, and workshops with room setup, refreshments, printing, and on-site assistance.
Assist the Office Operations and P&C team in organizing office events, celebrations, engagement activities, and company trips.
Help coordinate pantry operations, refreshments, and common-area upkeep so shared spaces stay welcoming and well-stocked.
Facilities, Health & Safety Support
Report and follow up on office repairs, maintenance, cleaning, and equipment issues with vendors and building management.
Support access-card administration, security procedures, and visitor safety briefings at the front desk.
Assist with workplace health, safety, and emergency procedures, including drills, first-aid supplies, and evacuation support.
Who We're Looking For
Bachelor's degree in Business Administration, Hospitality Management, English Languages, or a related discipline.
1+ years of experience as a Receptionist, Front Desk, Administrative Assistant, or in a customer-facing service role; fresh graduates with strong service orientation are welcome.
Warm, professional presence with excellent communication and interpersonal skills.
Good spoken and written English, sufficient to welcome and assist international visitors and handle day-to-day correspondence.
Strong organizational skills and attention to detail, with the ability to handle multiple requests calmly and prioritize effectively.
Proficiency in Microsoft Office (Word, Excel, Outlook) and common office equipment and collaboration tools.
Reliable, discreet, and trustworthy when handling confidential information and company records.
A proactive, service-minded attitude and willingness to support the team beyond the front desk.
Why Join Us
As our Receptionist, you are the face of the company - the person who sets the tone for every employee, client, and visitor experience. You'll work closely with the Office Operations Team in a people-first environment where great service is visible and valued.
You'll gain broad exposure to office operations, vendor coordination, and administration, with clear opportunities to grow into a wider workplace operations career path.
What We Offer
Attractive and competitive performance-based compensation package.
90% gross salary during probation.
Generous 13-month salary and dedication bonus.
Comprehensive healthcare insurance package and annual health check-ups.
Flexible check-in time before 08:00 AM on weekdays.
12 annual leave days, 5 sick leave days, 11 public holidays as required by Vietnamese Labor Law, plus one extra day off for Christmas.
Daily breakfast (first come, first served), Happy Thursday gatherings to connect with colleagues.
Active sport clubs such as badminton, running, football, music clubs.
Teambuilding activities, annual company trips, and year end party.
Continuous learning opportunities through technical & soft skills training, English classes, and internal communities.
Financial assistance for important life events, including marriage, childbirth, and bereavement, ensuring support at every stage of life.