Receptionist & Sales Admin Executive (Real Estate Developer)

At SkyWorld Development Vietnam, we believe great developments begin with great people. Beyond delivering high-quality and sustainable real estate projects, we cultivate a professional, forward-thinking environment where talents are empowered to grow, take ownership, and contribute to vibrant communities that enhance modern living.
We are currently looking for a Receptionist & Sales Admin Executive to join our team.
Job Summary:
The Receptionist cum Sales Admin is responsible for front-desk reception, customer service, sales administrative support, and basic project information assistance based on company-approved materials. This role serves as the first point of contact for customers, partners, vendors, candidates, and visitors, while coordinating with internal departments to ensure smooth daily operations, accurate information handover, and professional customer experience.
Responsibilities:
1. Reception Duties (50%)
- Welcome customers, partners, vendors, candidates, and visitors in a professional, polite, and friendly manner.
- Guide visitors to the appropriate department/person in charge and support basic reception coordination when required.
- Receive, transfer, and record phone calls, emails, letters, parcels, and delivery documents accurately and timely.
- Manage the reception area, meeting rooms, and guest areas to ensure they are clean, tidy, and well-prepared.
2. Sales Support (20%)
- Provide customers with basic project information based on company-approved materials, including project overview, facilities, product types, viewing process, and booking/registration steps.
- Support customers in registering accounts and selecting units on the MHUB system when required.
- Record customers' initial needs and transfer relevant information to the appropriate department for further follow-up.
- Support customer care activities such as appointment confirmation, viewing reminders, document follow-up, and basic status updates.
3. Sales Admin (20%)
- Maintain customer data, follow-up status, and related records in CRM, tracking files, or company systems accurately and confidentially.
- Prepare of forms, documents, and paperwork for relevant departments during the sales process to ensure proper filing and record management.
- Support office administration, meeting/event logistics, payment requests, invoice collection, and basic expense tracking.
4. Others (10%)
- Provide support for other customer-related and internal coordination tasks as required.
- Perform other duties as assigned by the Line Manager or higher-level management.
Working time:
- 48 hours / week, with one day off per week.
- Flexible shift arrangement (8-hour shifts) according to the company's schedule.