Recruit Customer Service Officer tại Hà Nội - Công Ty TNHH TMdv Sb Việt Nam

Thông tin tuyển dụng
Mức lương:
9.2 - 16.1 triệu
Địa điểm:
Hà Nội
Hạn nộp hồ sơ:29-08-2021
Chức vụ:Nhân viên
Hình thức:Toàn thời gian
Ngành nghề:Tư Vấn- Chăm Sóc Khách Hàng
Bằng cấp:Không yêu cầu
Độ tuổi:Không giới hạn tuổi
Mô tả công việc
Responding promptly to customer inquiries.
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Acknowledging and resolving customer complaints.
Processing orders, forms, applications, and requests.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Keeping records of customer interactions, transactions, comments, and complaints.
Knowing our products inside and out so that you can answer questions.
Communicating with customers through various channels.
Ensure customer satisfaction and provide professional customer support.
Yêu cầu kỹ năng
Requirement:
Comfortable using computers.
English skill: IELTS 6.5+, can comunicate as native speaker
Ability to stay calm when customers are stressed or upset.
Experience working with customer support 1 year+
Benefit:
Become a part of a dynamic and enthusiastic, professional but family-friendly working environment
Open opportunities for career development with long-term vision and mission
Working time: 9h00 - 18h00, Monday - Saturday.
Full participation in social insurance health insurance and unemployment insurance.
Quyền lợi được hưởng
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin công ty
Công Ty TNHH TMdv Sb Việt Nam
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