Recruit Service Manager tại Hồ Chí Minh - The International Coding School Algorithmics
THE INTERNATIONAL CODING SCHOOL ALGORITHMICS
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 05/09/2021
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- Giới thiệu công ty
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Mô tả công việc
Algorithmics is a Global Network of Coding Schools for Kids from 5-17 years-old teaching Visual Programming, Python and Game Design. Algorithmics Vietnam was launched in 2020 and has expanded to 4 locations in HCMC. We are looking for potential candidates to join the Algorithmics family, accompany and grow with Algorithmics. Are you ready for the challenge? Join Us!
Major duties and responsibilities:
1. Customer Service
Accountable for classroom and centre facilities, including centre supplies
Raising concerns to relevant head of departments
Accountable for onboarding new student and parents
Accountable for KPIs
Developing & maintaining Academic/Centre community
Ensuring excellent parent & student experience (including progress updates, foreseeing parent concerns, problem solving issues, handling complaints)
Planning and delivery of events (in coordination with Marketing)
Oversight of student progress at center
2. Systems & Campus Operation Management
Inter-department communication comply to company policies, systems & SoP, maintain and resolve issues
Responsible for operational sheets and management reporting within campus
Ensure systems data integrity within centre
Training of operational sheets to new members
Coordination with Academic Resources Manager to ensure teacher availability for Trial, Catch-up and existing classes. (Including seasonal events/additional programs)
Responsible campus scheduling and campus payroll (including TAs)
Forecast teacher needs for new classes and maintaining scheduling efficiency with Academic Resources Manager
Responsible for recruiting Program Supervisors for their Campus
Oversight of staff training
Inventorization of academic materials
Inducting new teachers and teaching assistant in centre facilities
3. Recruitment, Training & Development
Participate in training
Keep up to date with changes and initiatives in education
Benefits
Opportunities to practice English and take classes at the center to improve capacity.
Colleagues: The working environment is dynamic, professional, friendly, with promotion opportunities.
Enjoy welfare policies in accordance with the company''s regulations
Coaching opportunities: to be trained in professional knowledge & essential soft skills.
Social insurance, Health insurance
12 day leave/year
Birthday party, Happy friday, Teambuilding,..
Work time
44 hours/week, arranged by Line Manager
Location
Nguyen Van Huong, Thao Dien Ward, District 2, HCMC
Major duties and responsibilities:
1. Customer Service
Accountable for classroom and centre facilities, including centre supplies
Raising concerns to relevant head of departments
Accountable for onboarding new student and parents
Accountable for KPIs
Developing & maintaining Academic/Centre community
Ensuring excellent parent & student experience (including progress updates, foreseeing parent concerns, problem solving issues, handling complaints)
Planning and delivery of events (in coordination with Marketing)
Oversight of student progress at center
2. Systems & Campus Operation Management
Inter-department communication comply to company policies, systems & SoP, maintain and resolve issues
Responsible for operational sheets and management reporting within campus
Ensure systems data integrity within centre
Training of operational sheets to new members
Coordination with Academic Resources Manager to ensure teacher availability for Trial, Catch-up and existing classes. (Including seasonal events/additional programs)
Responsible campus scheduling and campus payroll (including TAs)
Forecast teacher needs for new classes and maintaining scheduling efficiency with Academic Resources Manager
Responsible for recruiting Program Supervisors for their Campus
Oversight of staff training
Inventorization of academic materials
Inducting new teachers and teaching assistant in centre facilities
3. Recruitment, Training & Development
Participate in training
Keep up to date with changes and initiatives in education
Benefits
Opportunities to practice English and take classes at the center to improve capacity.
Colleagues: The working environment is dynamic, professional, friendly, with promotion opportunities.
Enjoy welfare policies in accordance with the company''s regulations
Coaching opportunities: to be trained in professional knowledge & essential soft skills.
Social insurance, Health insurance
12 day leave/year
Birthday party, Happy friday, Teambuilding,..
Work time
44 hours/week, arranged by Line Manager
Location
Nguyen Van Huong, Thao Dien Ward, District 2, HCMC
Yêu cầu
Ideal candidate requirements:
Written and Verbal English proficiency of 6.5 and above (no need for certification, CV must be in English)
Passion for education
Highly organised, proactive problem solver and attentive to detail
Great interpersonal skills & customer service oriented
Proficient in computer administration - Google Suites, excel
At least 1 year management/supervisory experience
Background in retail education preferred
Written and Verbal English proficiency of 6.5 and above (no need for certification, CV must be in English)
Passion for education
Highly organised, proactive problem solver and attentive to detail
Great interpersonal skills & customer service oriented
Proficient in computer administration - Google Suites, excel
At least 1 year management/supervisory experience
Background in retail education preferred
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin khác
Mức lương:
22 - 25 triệu
Địa điểm:
Hồ Chí Minh
Hạn nộp hồ sơ:[protected info]
Chức vụ:Trưởng phòng
Hình thức:Toàn thời gian
Ngành nghề:Tư Vấn- Chăm Sóc Khách Hàng
Bằng cấp:Không yêu cầu
Độ tuổi:Không giới hạn tuổi
22 - 25 triệu
Địa điểm:
Hồ Chí Minh
Hạn nộp hồ sơ:[protected info]
Chức vụ:Trưởng phòng
Hình thức:Toàn thời gian
Ngành nghề:Tư Vấn- Chăm Sóc Khách Hàng
Bằng cấp:Không yêu cầu
Độ tuổi:Không giới hạn tuổi
Thông tin chung
- Ngày hết hạn: 05/09/2021
- Thu nhập: 22 triệu - 25 triệu VND
Giới thiệu công ty
Xem trang công ty
Programming courses for students from 5 to 17 years old
250,000 students have already studied at Algorithmics in 55 countries around the world, including America, Japan, Spain, and India,...
250,000 students have already studied at Algorithmics in 55 countries around the world, including America, Japan, Spain, and India,...
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