Regional Product Manager

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Company: Go Beyond Indochina
Department: Product
Reports to: Head of Product
Destinations: China, Cambodia, Laos, India, Nepal and Sri Lanka
Location: Bangkok or Hanoi
Applications close: 20 September 2026
Overview
The Regional Product Manager for China, Cambodia, Laos, India, Nepal and Sri Lanka reports to the company's Head of Product and owns the company's product offering across these six destinations. This position is based in Bangkok or Hanoi. Your first responsibility is our systems and our contracts: all supplier and product information must be collected, negotiated and stored in our databases in a timely and accurate manner, so that every department gets what it needs from Product without having to chase it. This role is crucial in supporting our teams by maintaining a comprehensive, current, and well-managed product database so that:
• Sales can quickly and accurately suggest and quote travel itineraries.
• Reservations can confirm bookings and reserve services efficiently.
• Quality can review and brief guides about operational details.
• Accounting can verify customer and supplier invoices for accuracy.
Because you cover six destinations, you will work largely independently and remotely with our suppliers and local partners. For these countries you are the single point of contact for our internal teams and for our agents.
Your priorities in this role, in order, are:
Priority 1: Systems, Contracting and Internal Service
• Keep supplier, service and pricing information for all six destinations complete, accurate and current in Tourplan and in our contract database.
• Complete annual rate negotiations and contracting for all six destinations on schedule, and communicate the results to the teams that depend on them.
• Serve Sales, Reservations, Quality and Accounting: answer their requests within the agreed turnaround times and clear any backlog inherited at handover.
• You will be measured on data completeness and accuracy in our systems, on contracting delivered on time, and on whether the other departments get what they need from Product for your destinations.
Priority 2: Proprietary Products
• Develop and launch one proprietary Go Beyond product in each of your six destinations by the end of 2027, owning it end to end: concept, route design, supplier negotiation, costing, systems set-up, and commercial launch.
• Build these products around what competitors cannot copy easily: our own itineraries, our own supplier relationships, and local entrepreneurs we develop ourselves.
• Work with Growth and Sales to position each proprietary product with the right agents, and track its performance after launch against the volume and margin targets agreed with the Head of Product.
Responsibilities
In addition to delivering on your priorities, you are responsible for:
Supplier Relationships and Contracting
• Actively communicating with our partners to develop trust and build mutually beneficial and equitable business relationships.
• Leading annual rate negotiations with suppliers in your destinations to obtain competitive but fair pricing, and any other conditions that facilitate the work of all teams.
• Evaluate internal feedback from GB teams and communicate to suppliers about their performance, prioritizing and coordinating actions for future improvement.
• Maintain our SharePoint-based contract database so that all teams can quickly search and retrieve information about our suppliers' services.
Product Information and Pricing
• Work with suppliers, usually on an annual basis, to obtain competitive but fair pricing while considering our customers' needs and translate that information into our Tourplan system.
• Work with suppliers to receive accurate information about their services so that you can include in our systems what is required to commercialize the services to our customers.
• Maintain existing suppliers and services in Tourplan, add new ones as needed, and build PCMs and packages according to the rules and methods negotiated with agents.
• Communicate changes to product information and pricing to our internal teams so that they know how to commercialize our products to clients.
• Communicate with our customers to keep them informed about relevant changes and seek feedback about improvements that enable them to improve the commercialization of our products.
• Coordinate with Quality to ensure a smooth operation of both existing and new tours.
Agent Programs
• Work with our agents to develop new programs that meet their business objectives and our financial expectations.
• Implement new programs in coordination with Sales, Reservations, Quality and Accounting such that our teams deliver these programs efficiently.
New Product Development
• Develop a deep knowledge of the company's products and suppliers to aid in coordinating new product development.
• Collaborate with Sales to inspect new destinations and develop training materials to enhance product and destination knowledge.
• Travel regularly to your destinations to inspect suppliers, validate routes, and build the local relationships your products depend on.
Working Across the Product Team
• Coordinate with the Thailand and Vietnam product teams so that methods, systems standards and pricing logic stay consistent across all our destinations.
• Share destination and supplier knowledge with junior colleagues supporting your destinations.
Team Growth and Development
• Monitor the workload and the commercial development of your six destinations, and plan how the team around you should grow: when an additional product or contracting resource is needed, where it should sit, and what volume or complexity justifies it.
• Present that plan to the Head of Product as part of the annual budget cycle, and revisit it whenever an agent, a destination or a proprietary product changes the workload materially.
• Once a hire is approved, recruit, onboard, train and develop that person, and delegate progressively so that you keep your focus on contracting, systems integrity and proprietary product development.