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Mô tả công việc
Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
Processes reservations from the sales office, other departments, and travel agents as well as OTA.
Knows the type of rooms/ Villa available as well as their location and layout.
Knows the selling status, rates, and benefits of all packages plans.
Knows the credit policy of the hotel and how to code each reservation.
Creates and maintains reservation records by date of arrival and alphabetical listing.
Determines room rates based on the selling tactics of the hotel.
Prepares letters of confirmation.
Communicates reservation information to the front desk.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the establishment's policy on guaranteed reservations and no-shows.
Processes advance deposits on reservations.
Tracks future room availabilities on the basis of reservations.
Helps develop room revenue and occupancy forecasts.
Prepares expected arrival list for front office use.
Yêu cầu
Guest/customer relations experience, preferably in a hospitality environment.
Male/Female from 20 - 35.
Proficiency in English.
Proplem - Solving skills.
Quyền lợi
Meal allowance, gasoline allowance.
Social Insurance, policies accordance with Vietnam Labor code.
Accommodation for night shift staff.
To be worked in a professional environment.
To be trained for obtaining working experience.
Other benefits.
Thông tin khác
Địa điểm làm việc
➢ Hồ Tràm, Xã Phước Thuận, Huyện Xuyên Mộc, tỉnh Bà Rịa Vũng Tàu (Bà Rịa - Vũng Tàu)
Ngành nghề
Tổng Đài Viên
Tính chất công việc
Toàn thời gian
Yêu cầu về bằng cấp (tối thiểu)
Cao Đẳng
Yêu cầu kinh nghiệm
Không yêu cầu
Yêu cầu ngôn ngữ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 23/07/2021
- Thu nhập: Thỏa thuận
Phase 3 of the development, having commenced construction in early 2020, is now under the control of the new shareholders - a Joint Stock Company comprising a German/Vietnamese Developer with a first class track record for high end property development in Vietnam and Asia. This new direction will introduce to Sanctuary Ho Tram, AVANI+ a luxury Hotel brand which is part of the Minor Hotels stable.
Quy mô công ty
Từ 101 - 500 nhân viên
