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Mô tả công việc
DUTIES AND RESPONSIBILITIES
Sales/ Customer Service:
- Apply company's service standards daily - Greet and attend to customers in a courteous and helpful manner, Smile and Thank customers during each transaction, provide After- Sales Service.
- Keep up-to-date pm store information and product knowledge and sell and promote merchandise and services of the store.
- Practice complementary sales (ie, recommend tie to go with shirt)
- Provide the highest level of customer service.
- Work with team to achieve sales target.
Stock Control:
- Check stock daily to ensure that shelves are well-stocked and replenish stock whenever necessary.
- Return any damaged stock according to procedures.
- Assist in physical stock-taking.
- Receiving and check quantity, quality, sizes and price tags of stock.
Housekeeping and Merchandise Display:
- Keep sales area clean and tidy, pick up/ dispose (any) litter.
- Keep the showcases and fixtures (including and storeroom,) clean and tidy; clean/ dust, merchandise to keep them looking new and clean.
- Ensure that merchandise on display is neat and orderly.
- Assist in promotion/ festive merchandise display.
Security:
- Always be alert of suspicious characters; report any shop-lifting to superior/ security officer.
- Carry out changing room control procedures.
Market & Customers' Information:
- Feedback to superior on the salability of merchandise.
- Feedback on customer comments regarding quality, usage, prices etc.
Administrative Procedures:
- Replenish stationery supplies (bags, wrapping paper etc)
- Complete necessary forms such as Repeat Order Requisition Form, Out of Stock Form, Daily Sales Record etc.
- Any other duties as and when assigned by the company.
Yêu cầu
REQUIREMENTS
• At least High School diploma;
• Outstanding practical experience in a retail and customer service oriented environment.
• Excellent knowledge of relating with clients and associates in a positive, professional and polite way.
• Proficiency with the use of Ms Word and Excel in addition to accurate understanding of UPC information and price tag.
• Commendable customer service skills with exceptional planning and organizational dexterity at all levels;
• Analytical ability and teamwork spirit.
• Being able to work on shift, weekends and public holidays when required;
Quyền lợi
13th payment
Premium Health care
12days Annual Leave
Thông tin chung
- Ngày hết hạn: 14/04/2019
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Takashimaya Vietnam 65 Le Loi Str., Dist 1, HCMC Since its founding as a used clothing store in Kyoto in 1831, Takashimaya has continued to tackle innovative approaches both within Japan and overseas, providing new values for each era's customers and society. Our history of constant innovation...
Quy mô công ty
Từ 101 - 500 nhân viên
