Sales Admin - Lĩnh Vực Logistics/ Xuất Nhập Khẩu

Sales Support
• Prepare and follow up on customer quotations and rate requests.
• Process customer orders and ensure accurate documentation.
• Support the Sales team with administrative and operational tasks.
• Maintain customer records, pricing databases, and sales reports.
• Assist in contract preparation and customer onboarding activities.
Customer Service & Coordination
• Serve as the first point of contact for customer inquiries.
• Provide shipment status updates and service information to customers.
• Coordinate with internal teams to ensure customer requirements are met.
• Support issue resolution and escalate complex matters when necessary.
Logistics & Operations Support
• Coordinate booking requests with operations and logistics teams.
• Monitor shipment progress and communicate delays or exceptions.
• Prepare and review shipping and logistics documentation.
• Liaise with carriers, freight forwarders, and vendors as required.
Reporting & Administration
• Maintain accurate sales and logistics records.
• Generate periodic sales and customer activity reports.
• Ensure compliance with company procedures and documentation requirements.
• Support month-end reporting and administrative activities.