Sales Admin

1. Customer Negotiation & Relationship Building
- Conduct face-to-face negotiations and communicate effectively with customers
- Provide telephone follow-up support to overseas customers and suppliers
- Maintain relationships with existing customers and suppliers
- Accompany sales representatives on customer visits and negotiations
- Handle post-sales requests and complaints
2. Quotation & Documentation
- Prepare quotations (including product specification verification, pricing, and calculation of duties and shipping costs)
- Create and manage import/export documentation
3. Production & Logistics Follow-up
- Check production status and vessel schedules and provide updates to customers
- Monitor shipment progress and prevent delivery delays
4. Quality Control & Technical Support
- Oversee quality control at domestic and overseas factories
- Resolve product-related technical issues at customer sites
5. Task Management & Reporting
- Manage projects and prepare daily reports
- Oversee and coordinate part-time staff
- Create and maintain operational manuals and guidelines
- Carry out other instructions assigned by the manager