Sales Administrator (International Trade)

• Negotiation and Communication Skills with Customers (Required)
• Maintaining a good relationship with existing customers and suppliers
• Accompanying sales representatives and the Sales Manager on customer visits / short business trips (within Vietnam) and providing sales support
• Supervising and verifying factory quality control (within Vietnam and overseas when necessary)
• Following up and updating customers on production status and vessel schedules
• Receiving and responding to all post-sale inquiries, requests, and claims from customers
• Resolving technical issues at customer sites related to our products
• Creating quotations (checking products, pricing, calculating duties, delivery costs, etc.)
• Preparing import/export shipping documents and closely monitoring to ensure smooth shipment and delivery of goods
• Managing manuals and tasks and providing daily reports
• Performing other tasks as assigned by the Manager