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Mô tả công việc
LOCATION: Head Office, Tan Binh District
CONDITIONS (hours etc): 8.30 am to 5.30 pm from Mon - Fri (44 hrs per week) and 9.00-12.30 Saturday plus limited overtime
DIRECTLY REPORTING TO: Head of Sales & Business Development
INDIRECTLY REPORTING TO: DOSM
PURPOSE AND SCOPE OF ROLE:
The purpose of the Sales Executive role is to maintain growth of existing and potential accounts, personal care of VIP requests, the handling of customer complaints, and to meet sales revenue targets.
RESPONSIBILITIES:
Sales:
• Coordinate booking requests for special FIT/GIT/charter from international and national partners. Follow up if they enjoy the cruise if required
• Handling daily sales activities: check availability of cruises, feedback to partners, respond to email correspondence, update the Master file.
• Develop and forward quotations and proposals
• Monitoring the market and identifying and approach new costumers (corporate, hotels, etc )
• Contributing with Sales/marketing ideas to promote the company products in the market
• Coordinate to tailor additional cruise packages with suppliers
• Follow up booking payment when needed
• Prepare and update yearly contracts with clients
• Handle promotions, online selling, representative office requests in coordination with the Sales team.
• Support DOSM / DOS in maintenance and growth of potential and key accounts
• Document bookings, special requests and agreements for monitoring or evaluations
• Support Sales with forecasts and revenue planning
• Define potential clients and follow-up
• Conduct sales calls/telecall and sales call evaluation
• Support Reservations as required
• Client care and complaint handling as required
• Marketing observations for HB and Mekong mainly of competitors and what DMC are doing with our promotional offers and product exposure
• Ad-hoc duties as assigned by DOSM / DOS
Reporting:
• Create weekly and monthly sales and occupancy report
Continuous Improvement:
• Identify areas for continual improvement across Sales
• Attend regular training courses / seminars / tradeshows (if required) to keep up to date with the industry and global trends
• Keep others informed by sharing information
Yêu cầu
QUALIFICATIONS AND KNOWLEDGE:
• Tertiary studies in tourism Hospitality, Economics or Business preferred
• Knowledge of tourism, geography, foreign cultures
EXPERIENCE:
• Minimum 2 year working experience in Travel Sales or Sales of Services OR 2 years experience as a Tour Guide within the region
• Personal travel within the region
SKILLS:
• Excellent - Written and spoken English
• Excellent - Written and spoken Vietnamese
• Good - Communication and interpersonal skills
• Good - MS Office (Word ,Excel, Outlook, Power point)
SPECIAL REQUIREMENTS:
• Flexibility to work overtime
• Ability to work under pressure
Quyền lợi
Company's Policy
Thông tin chung
- Ngày hết hạn: 26/04/2019
- Thu nhập: Thỏa thuận
Heritage Line is a leading boutique luxury river cruise company in Southeast Asia possessing a
remarkable collection of small ships plying the region's most prestigious waterways. We develop
cruise itineraries and cruise ships with the aspiration to deliver the most unique, authentic, cultural,
adventurous, and entertaining off- & onshore experiences. The destination and waterway travelled
lay at our heart.
Heritage Line is not solely a cruise line, we see ourselves also as a company...
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Từ 101 - 500 nhân viên
