Sales Executive (Chuyên viên Kinh doanh)

Personality & Ethos
• Clear, confident in all means of communications
• Process-oriented, detail-minded, organized
• Self-motivated, proactive, and takes initiative
• Accountable, responsible, reliable
• Able to stay calm and positive under pressure
• Demonstrates high self-esteem, self-management, integrity and honesty
• Analytically minded, decisive, creative and thoughtful problem-solving
• Multi-tasker; manages time and prioritizes effectively
• Thrives in fast-paced, changing environment
• Resilient to adversity, adaptable to change
• Commitment to continuous learning
• Embraces diverse cultures and being a team player
• Embraces and drives "Wink" personalization, brand and culture
Responsibilities
• Proactively managing a given number of key accounts / key prospects account
• Conducting 8 sales calls on daily basis to maintain a strong relationship to clients
• Proactively prospecting new accounts and following the sales process through to convert into 'producing' accounts
• Planning and conducting familiarization tours and site inspections in line with business needs
• Negotiating the terms of an agreement and close sales after management approval
• Interfacing with operations on a timely basis
• Ensuring that all accounts are properly updated in Property Management System (PMS) and that the system is utilized to its full capacity
• Maintaining up to date activity and production information for each account
• Analyzing sales mix and likely impact on hotel goals
• Checking customer satisfaction and resolving issues to ensure repeat business
• Gathering market, customer information and providing feedback on hotel trends
• Representing the organization at trade exhibitions and events
• Providing hotel proposals and quotations
• Understanding, continuing update and compliance of the relevant policies, procedures and service delivery standards of this position
• Understanding, continuing update and compliance of human resources policies, procedures and code of discipline; while promoting management, team and cross department support, professionalism and good relations
• Performing other related duties and functions assigned by the Director of Sales and Sales Manager
Work Experience Requirements
• At least 2 years' experience in hotel sales is required
• Bachelor's degree in major of communications, business administration, marketing, hospitality management or equivalent
• Good written and verbal communication skills in both Vietnamese and English, other languages a plus
• Conflict management, impact and influencing; listening, understanding and responding; teamwork and cooperation
• Ability to think critically, offer solutions, anticipate problems and provide solutions; provide high level of attention to detail
• Computer literacy, knowledge of Microsoft Office applications, Hotel operations systems and POS