I. Main Duties
As Sales Manager of the HCM Branch, you will lead the Japanese, Vietnamese, and other sales teams to promote logistics services (Air, Ocean, Logistics) to Japanese companies and international clients, while supporting the retention of existing customers and the development of new business opportunities.
II. Responsibilities
• Lead and develop the sales team to achieve sales targets and support sustainable business growth.
• Maintain strong relationships with key Japanese and international customers to improve satisfaction and retention.
• Identify and develop new business opportunities with Japanese, local, and overseas customers.
• Promote the company's logistics services, including air and sea freight, customs clearance, domestic transport, and warehousing.
• Visit key customers and prospects with sales members to understand needs, propose solutions, and support closing deals.
• Review and follow up on quotations, proposals, and sales plans to ensure competitiveness, profitability, and feasibility.
• Lead customer negotiations on contracts, pricing, and service conditions while balancing customer needs and company profitability.
• Coordinate with related departments to ensure smooth and high-quality service delivery.
• Monitor sales pipelines, customer activities, market trends, and competitors, and report to management with clear action plans.
• Coach and guide sales members to improve customer handling, proposal quality, negotiation skills, and
business development ability.
• Represent the company at industry events, Japanese business forums, and customer networking activities when required.
Direct Reporting Lines: Japanese General Manager
a. Education: Bachelor's Degree in Business, Logistics, Supply Chain or related field.
b. Knowledge: Good knowledge of logistics operations, including import/export, Incoterms, and freight rates.
c. Experience: Experience in logistics sales, covering both Air and Ocean freight, logistics services.
Management experience in leading sales members or project teams is preferred.
- Management experience: Experience in managing team performance, coaching members, and following up on sales activities.
- Expertise experience: At least 3 years of working experience in Sales Manager or a relevant industry.
d. Skills
Soft Skills: Strong communication, presentation, and negotiation skills. Ability to work independently and meet deadlines.
Language Skills: Fluent English at business level.
Computer Skills: Proficiency in Microsoft Office.
e. Others
• Experience in the logistics or freight forwarding industry, including Ocean/Air import/export operations, Logistics Operations.
• Basic knowledge of Incoterms, freight rates, and logistics pricing structures.
• Experience working for a Japanese company or doing business with Japanese clients.
• Good understanding of Japanese business culture, etiquette, and professional practices.
- Working time: Standard office hours, Monday to Saturday morning.
- Working location: HCM Office, 30 Phan Thuc Duyen Street, Tan Son Nhat Ward, Ho Chi Minh City.
- Important note: We only receive CV by English.