Sales Manager (Corporate & MICE) - Based in Ho Chi Minh City

People
Work with the Director of Sales on manpower planning and team management.
Coach, train and mentor team members, and build a diverse, high-performing team.
Partner closely with other departments (F&B, Banquet, Front Office, Engineering...) to ensure meetings and events run smoothly.
Financial
Contribute to the annual departmental operating budget and financial plans.
Prepare forecasts, plans and productivity reports; maintain accurate records of contacts, contracts, timelines and post-meeting notes.
Negotiate room rates, meeting and event packages, and hotel services within approved booking guidelines, selling the hotel's USPs and upselling wherever possible.
Proactively solicit, develop and follow up on business and leads from corporate accounts, event and meeting planners, government departments, airlines, travel agents, tour operators and other MICE business generators.
Monitor local competitors, conduct market research and analysis, and stay current on trends in audio-visual and meeting technology.
Attend trade shows and industry events when required.
Guest Experience
Maintain a regular pattern of sales calls and meetings with key decision-makers in target markets.
Manage existing accounts, including the corporate head-office relationship and each company's hotel booking history.
Plan and conduct familiarization tours and site inspections.
Maintain regular contact with IHG hotels in the region and the regional reservation office; refer leads to the appropriate IHG colleagues.
Travel when required to promote the hotel and develop potential business.
Responsible Business
Build the hotel's awareness and reputation in the local community.
Advise clients on meeting options that reduce waste, save energy and minimize environmental impact.
Accountability
Achieve meeting room and event sales targets for your allocated segment, together with the desired guest experience scores.