SALES MANAGER - TRƯỞNG PHÒNG KINH DOANH

* Position Summary
- The Sales Manager is responsible for developing and implementing sales strategies to maximize revenue across all business segments, including Spa, Mud Bath, Beach Club, Food & Beverage, Corporate Events, and Group Bookings. The role focuses on expanding the customer base through B2B partnerships, travel trade, hotels, corporate clients, and direct consumer sales while ensuring exceptional guest experiences.
* Key Responsibilities
- Develop and execute sales strategies to increase spa and beach club revenue.
- Identify new business opportunities in domestic and international markets by building and maintain relationships with: Hotel & resort, tour operators, travel agencies, airlines, wedding planners, event organisers, local businesses...
- Conduct sales presentations, site inspections, and client meetings.
- Negotiate contracts and pricing while maximizing profitability.
- Monitor sales KPIs, prepare forecasts, and report performance to management.
- Work closely with BOD to create promotional campaigns and seasonal offers.
- Coordinate with Spa, Beach Club, Events, and Operations teams to ensure excellent guest experiences.
- Manage guest relationship by resolve customer concerns promptly, build long-term client relationships and ensure high guest satisfaction and repeat business.
- Lead, coach, and motivate the sales team to achieve monthly and annual targets.