Job ID: REQ10394655
Four Seasons Nam Hai
Location: Dien Ban, Quảng Nam, Vietnam widget: Full time
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.
We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Resort The Nam Hai, awarded Two Michelin Keys and recognized as a Forbes Five-Star resort for eight consecutive years, is an idyllic beachfront retreat on Vietnam's culturally rich central coast. Set across 35 hectares of lush tropical gardens with more than 4,500 coconut palms and a pristine one-kilometre stretch of Ha My Beach, the resort offers effortless access to three UNESCO World Heritage Sites: Hoi An Ancient Town, My Son Sanctuary, and the Imperial City of Hue. Conveniently located just 30 minutes from Da Nang International Airport and 15 minutes from Hoi An, the resort seamlessly blends cultural discovery, world-class luxury, and beachfront serenity.
About the Role
We are seeking a dynamic and results-driven Sales Manager (based in Ho Chi Minh City) to join our luxury resort team. Reporting to the Director of Commercial, you will be responsible for driving revenue growth, developing new business opportunities, managing key accounts, and strengthening the resort's market position. This role is ideal for a passionate hospitality sales professional who thrives on building relationships, exceeding targets, and delivering exceptional commercial results.
Due to the nature of this role, applications are open to Vietnamese citizens only.
What You Will Do
Develop and execute sales strategies to achieve room, group, and event revenue targets.
Proactively identify and secure new business opportunities across corporate, leisure, MICE, and travel trade segments.
Manage and grow key accounts while maintaining strong relationships with clients, partners, and industry stakeholders.
Conduct sales calls, client presentations, site inspections, networking events, and trade shows.
Negotiate contracts and business agreements to maximize revenue and profitability.
Monitor market trends, competitor activities, and customer insights to identify growth opportunities.
Collaborate closely with Marketing, Revenue Management, and Resort Operations to deliver exceptional guest experiences and commercial outcomes.
Maintain accurate sales reporting, forecasting, and account management records using hotel sales systems and CRM tools.
Represent the resort professionally and positively within the local and international hospitality community.
What You Bring
Minimum 3-5 years of sales experience within hospitality, luxury hotels, resorts, or travel-related industries.
Proven track record of achieving revenue targets and developing new business.
Strong negotiation, communication, presentation, and relationship-building skills.
Commercially minded with strong
business development and account management capabilities.
Ability to work independently while collaborating effectively across departments.
Proficiency in Microsoft Office and hotel sales systems such as Opera, Cvent, Delphi/S&C, or similar platforms.
Fluent in English and Vietnamese.
Ability to speak, read, and write Mandarin will be an added advantage.
What We Offer
Opportunity to join a globally recognized luxury hospitality brand.
Competitive salary and performance-based incentives.
Professional development and career advancement opportunities.
Exposure to international clients, partners, and industry-leading hospitality practices.
Collaborative and supportive working environment focused on excellence and growth.
Comprehensive employee benefits and wellbeing programs.