Sales Representative (Wholesale & Retail)

Department: Sales
Reports To: Sales Manager
Summary:
We are seeking a highly motivated and results-oriented Sales Representative to join our growing team. The ideal candidate will have a proven track record of success in both wholesale and retail sales, with a strong understanding of sales techniques and customer relationship management. This role involves identifying and developing new business opportunities, managing existing accounts, and achieving sales targets.
• Sales Generation:
o Achieve and exceed assigned sales targets for both wholesale and retail channels.
o Identify and pursue new business opportunities through prospecting, networking, and lead generation.
o Build and maintain strong relationships with existing clients to encourage repeat business and identify new sales opportunities within their organizations.
o Effectively present and demonstrate products/services to potential customers, highlighting their value proposition and addressing customer needs.
o Negotiate prices and terms of sales within established guidelines.
o Prepare and deliver sales presentations and proposals tailored to specific customer needs.
o Close sales effectively and efficiently, ensuring a smooth sales process.
o Stay informed about market trends, competitor activities, and industry developments.
• Customer Relationship Management:
o Provide excellent customer service and support to build strong customer relationships.
o Respond promptly to customer inquiries and resolve customer issues in a timely and professional manner.
o Maintain accurate records of customer interactions and sales activities in the CRM system.
• Collaboration & Reporting:
o Collaborate effectively with internal teams (e.g., marketing, customer service, logistics) to ensure seamless order fulfillment and customer satisfaction.
o Provide regular sales reports and updates to management, including sales forecasts, pipeline analysis, and performance metrics.