Mô tả Công việc
Responsibilities
1. Sales Support:
Support sales team for quoting, follow up with customers until booking stage
Update to customers for new services
Make daily calls to customers to ask for demand and gather market info
Coordinate with Customer Service team in case of complaints and assist trouble shooting
Follow sales goals with team and Manager
Compile and follow up on sales leads
Perform ad-hoc assignments
2. Inside Sales:
Achieve and exceed target lifting goals through
telemarketing.
Understand customer needs and recommend appropriate shipping solutions.
Maintain a high level of product knowledge to effectively address customer questions and concerns.
Coordinate closely with POLs to push for more volumes.
Follow up with potential sales leads to nurture relationships and close sales.
Maintain accurate records of customer interactions and sales activities in the CRM system.
Collaborate with the sales team to develop and implement effective sales plans.
Attend regular sales meetings to align with team goals and objectives.
