Sales Support Officer

Mô tả Công việc
Job Summary: Responsible for maintaining the support function to Sales but is not limited to all aspects related to regular orders and administrative works so that Sales have more time for field works and develop new business.
Duties and Responsibilities:
Proactively manage inventory levels for assigned key accounts by coordinating customer orders, obtaining internal approvals, following up on deliveries, and resolving delivery or stock-related issues within the assigned scope.
Process purchase orders (POs) and sales orders (SOs) received from the sales team or customers, ensuring timely coordination with relevant departments.
Create and maintain product, vendor, and customer master data in the system with accuracy.
Prepare and support sales documentation, including quotations, contracts, approval requests, and other commercial documents.
Coordinate the ordering and distribution of promotional materials, customer gifts, calendars, notebooks, and other marketing items.
Provide administrative and operational support to the sales team, particularly when team members are visiting customers or working in the field.
Assist the sales team in following up on outstanding customer payments and supporting accounts receivable collection activities.
Work closely with the sales team, Planning team to maintain accurate inventory planning and forecasting within the system.
Perform other duties and ad hoc projects as assigned by the manager.