Sales Support Specialist

Job Summary
The Sales Support Specialist will be based in our Ho Chi Minh office and will be responsible for providing comprehensive support to our sales team, ensuring smooth operation and excellent customer service. This role requires a proactive and detail-oriented individual with strong communication and organizational skills.
Responsibilities
• Attend to enquiries on product sales and stock availability.
• Prepare proposals related to relevant products for customers/distributors/dealers.
• Communicate with Marketing/Factory for pricing, lead time and update sales information regularly.
• Update pricing/brochures/templates of air compressors & related products.
• Compile and provide sales reports.
• Negotiate (within your authority limits) on behalf of the company for discount requests from distributors/dealers or customers while striving to maximize profit margin.
• Prepare and submit item creations, order change for orders and create new customer accounts.
• Maintaining proper & systematic filings of sales project files, library, and technical materials.
• Coordinate and arrange with customers sales related activities (e.g., user training, testing & commissioning etc.)
• Order entry and invoicing.