Sales Support

• Receive and process Requests for Quotation (RFQs) from customers.
• Coordinate with the Sales team to clarify technical requirements, scope of supply, and commercial terms.
• Send RFQs to local and overseas manufacturers/suppliers; follow up and expedite their quotations.
• Prepare quotations, commercial proposals, tender submissions, and other related commercial documents.
• Review, consolidate, and compare technical information, pricing, delivery schedules, country of origin, and scope of supply.
• Assist in preparing technical and commercial clarifications during the tendering process.
• Monitor quotation status and sales opportunities, and update customer and project information.
• Coordinate with customers, manufacturers, suppliers, and internal departments throughout the order-processing cycle.
• Assist in preparing contracts, purchase orders, and other related documentation.
• Monitor manufacturing, inspection, delivery, and order-documentation progress.
• Coordinate the preparation of documents such as Certificates of Origin (C/O), Certificates of Quality (C/Q), packing lists, commercial invoices, material certificates, and technical documentation.
• Assist in resolving issues arising during order execution and after-sales service.
• Prepare periodic reports as required by management.