Sales Surveillance Senior Officer
Ngân hàng TNHH một thành viên United Overseas Bank (Việt Nam)
Địa điểm làm việc: Hà Nội
Hết hạn: 23/03/2024
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Job Responsibilities
• Responsible for processing, researching, and adjudicating background screening cases for new hires across businesses
• Research system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
• Analyzes diverse and high-volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.
• Research system and process issues, identifying solutions and communicating procedure exceptions to business partners.
• Tests functional enhancements being implemented by vendors and integrated systems.
• Updates documentation and communicating/training new processes and procedures to business partners.
• Inputs process steps and status for each process in the Imaging Records Management System (IRM)
• Closes on pending Pre-employment cases for audit compliance.
• Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department
We design and provide products and services that empower our customers to enjoy greater banking convenience while they extract more value from their money. In particular, we are focused on promoting and developing healthy saving and investment practices across generations.
Job Responsibilities
• Responsible for processing, researching, and adjudicating background screening cases for new hires across businesses
• Research system issues, identifying process improvements, communicating changes and issues to clients, and testing key enhancements.
• Analyzes diverse and high-volume data; articulating the results of analysis along with providing suggestions to resolve an issue or improve a process.
• Research system and process issues, identifying solutions and communicating procedure exceptions to business partners.
• Tests functional enhancements being implemented by vendors and integrated systems.
• Updates documentation and communicating/training new processes and procedures to business partners.
• Inputs process steps and status for each process in the Imaging Records Management System (IRM)
• Closes on pending Pre-employment cases for audit compliance.
• Resolves discrepancies with new hire background checks (Education and Employment verifications) and determining appropriate final dispositions for background cases in accordance with established guidelines.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Yêu cầu
Job Requirements
• 0-2 years of relevant experience
• Experience in data analysis and problem solving with acute attention to detail.
• Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
• Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.
Education:
• Bachelor's/University degree or equivalent experience
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now [protected info] and make a difference.
• 0-2 years of relevant experience
• Experience in data analysis and problem solving with acute attention to detail.
• Demonstrated organizational and follow-up skills; ability to multi-task and maintain composure in a high-volume environment.
• Excellent customer service skills, time management skills, effective communication skills (written and verbal) and proven analytical/problem solving abilities.
Education:
• Bachelor's/University degree or equivalent experience
Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.
Apply now [protected info] and make a difference.
Quyền lợi
Annual Salary Review & Performance Bonus
Healthcare Insurance Policy; Annual Health Check-Up Program
Staff Housing Loan Policy (Mortgage); Tenure Policy (Long-service award); Annual Paid Leave, etc.
Healthcare Insurance Policy; Annual Health Check-Up Program
Staff Housing Loan Policy (Mortgage); Tenure Policy (Long-service award); Annual Paid Leave, etc.
Thông tin khác
Ngày Đăng Tuyển
22/02/2024
Cấp Bậc
Nhân viên
Ngành Nghề
Ngân Hàng & Dịch Vụ Tài Chính > Đầu Tư Tài Chính
Lĩnh vực
Ngân hàng
Kỹ Năng
Data Analysis, Problem Solving, Researches, Customer Experience Analysis, Conduct Research
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
22/02/2024
Cấp Bậc
Nhân viên
Ngành Nghề
Ngân Hàng & Dịch Vụ Tài Chính > Đầu Tư Tài Chính
Lĩnh vực
Ngân hàng
Kỹ Năng
Data Analysis, Problem Solving, Researches, Customer Experience Analysis, Conduct Research
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 23/03/2024
- Thu nhập: Thỏa thuận
Giới thiệu công ty
Xem trang công ty
United Overseas Bank (UOB) là một trong những ngân hàng lớn nhất Singapore và hoạt động ở nhiều nước Đông Nam Á bao gồm cả Việt Nam. Với hơn 80 năm kinh nghiệm trong ngành ngân hàng và sự hiện diện mạnh mẽ trên thị trường, UOB đã trở thành một trong những đối tác tài chính tin cậy của các doanh nghiệp và cá nhân.
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