Seller Engagement, Event & Content (E-Commerce) Full-time 2024

Responsibilities:
1. Event Organization & Offline Community Management:
- Responsible for planning, organizing and running online/offline events for SMB sellers and mass sellers in the sellers community group.
- Coordinate with other TikTok Shop teams, as well as internal and external stakeholders to run other B2B events, and ensure smooth collaboration at different stages to enable the end-to-end delivery of events.
- Coordinate with Seller Engagement team to support in the production of the event and communicating collaterals, and the distribution of those items via different channels.
- Responsible for managing offline seller community strategy which builds out a cohesive plan that suits overarching seller community goals and generally exploring and optimizing different incentive activities.
- Measure results by tracking metrics and report the event outputs, as well as insight and key learning.
- Other operation tasks are required.
2. Content Production:
- Create external and internal B2B content including news articles, social media posts, newsletters for the online sellers community group and other social media channels that motivates, inspires, educates, and engages with sellers.
- Ability to design simple banners and create simple short videos, podcasts with basic software for social media purposes.
- Edit content to ensure quality, consistency and alignment with responsive purpose and editorial strategy; suggest improvements to the tone and structure of the content; ensure the content is compliant with the seller's audience.
- Other obligations and duties of the Seller Engagement which are assigned by the team.
Qualifications
- University degree or above in PR, Marketing, Communications, Event, and similar.
- Experience in eCommerce for major local e-commerce platforms, focusing on B2B communication experiences, or relating positions.
- Experience in event planning and organization. Familiar with the key data metrics of evaluating event performance, analytical and data oriented.
- Adept at creating engaging, inspiring, and persuasive B2B content.
- Experience in using basic design software such as Canva, Figma, Adobe Photoshop, Adobe Illustration to edit and create simple banners.
- Experience in using basic video creation software such as CapCut, Filmora... to create simple short videos.
- Experience in working with multiple stakeholders and coordination of cross functional teams.
- Proficient in English and Vietnamese language
- Proven experience in problem-solving and time management.
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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