Senior Account Manager

Mô tả Công việc
· Develop and execute strategic sales plans to achieve assigned revenue, gross profit, and business growth targets.
· Identify, qualify, and pursue new business opportunities across SMB, Enterprise, and Industrial Zone customers.
· Manage and expand relationships with key accounts, ensuring high customer satisfaction, retention, and long-term partnership development.
· Promote and sell IT infrastructure, managed services, cloud solutions, cybersecurity, workplace solutions, and professional services.
· Build and maintain a healthy sales pipeline through prospecting, networking, referrals, and market intelligence.
· Conduct customer meetings, presentations, solution discussions, and commercial negotiations to close business opportunities.
· Develop account strategies and growth plans for assigned customers and target industries.
· Collaborate closely with technical, presales, operations, procurement, and finance teams to ensure successful project delivery and customer support.
· Prepare proposals, quotations, contracts, and other sales documentation required to complete the sales cycle.
· Monitor market trends, competitor activities, and emerging technologies to identify new business opportunities.
· Maintain accurate sales forecasts, pipeline reports, and account plans, providing regular updates to management.
· Ensure compliance with company policies, including contract approvals, credit terms, collections, and payment follow-ups.
· Mentor junior sales team members and contribute to the overall development of the sales organization.
· Represent the company at industry events, vendor engagements, and customer networking activities.