Mô tả công việc
Introduction of KDDI Vietnam Corporation
KDDI Vietnam is the Vietnam branch of KDDI, the second largest telecommunications company in Japan, and aims to contribute to industrial development in Vietnam through the development of telecommunications and IT infrastructure for private companies and support for public projects.
KDDI Vietnam has more than 20 years of business history in Vietnam and has extensive experience in supporting Japanese companies mainly in the industrial sector.
Most of our clients are Japanese companies, but we also have clients from Korea and other nationalities, Vietnamese domestic companies, and the government. And we have branch offices in various countries in Southeast Asia, and we utilize these networks to support our clients' global expansion.
Role Overview
We are also seeking a Senior IT Maintenance Engineer who is a maintenance professional and has the potential to become a Maintenance Team Manager in the future.
This role requires deep understanding of IT maintenance, strong troubleshooting skills, and the ability to educate, guide, and lead team members, while ensuring high-quality customer support.
Key Responsibilities
Advanced IT Maintenance & Customer Success
Take responsibility for stable operation of complex customer IT environments
Handle high-level incidents and perform root cause analysis
Act as a key technical contact for customers during operations
Ensure system performance, availability, and security
Supported Technologies
Network & Security (Routing, Switching, Firewall, Wireless)
Microsoft Server platforms, Microsoft 365, Azure
Virtualization (Hyper-V, VMware)
Backup and storage solutions
Endpoint and physical IT infrastructure
Team Development & Leadership
Mentor and train junior maintenance engineers
Review incident handling and maintenance quality
Improve maintenance procedures, standards, and documentation
Coordinate maintenance tasks within the team
Gradually take responsibility for team management and quality control
Yêu cầu
Requirements
At least 5 years of experience in IT, with strong focus on IT maintenance and operations
Solid understanding of:
Routing & Switching, Wireless, Voice
SAN / Storage Systems
Active Directory, Exchange
Microsoft 365, Azure
Microsoft Hyper-V, VMware
Experience with products such as:
Cisco, Fortinet, Juniper, Palo Alto
HP, DELL-EMC, IBM, Nutanix
Strong troubleshooting, documentation, and communication skills
Ability to guide, educate, and support team members
Clear understanding of the importance and professionalism of Maintenance work
Good English communication skills
IT certifications are a strong advantage
Reliable, proactive, and leadership-oriented mindset
Age: 25-35 years old (flexible depending on experience)
Japanese language skill is preferable (Good to have)
Career Path (Maintenance Team)
IT Maintenance Engineer
→ Senior IT Maintenance Engineer
→ Maintenance Team Manager
Quyền lợi
Good chance to study and develop career path stably.
Working travel by company car or taxi/ GRAB; Mobile phone allowance (for particular position).
Social insurance contributions based on 100% of Gross Salary.
Annual Salary Review once a year in June.
Two Bonuses in mid-year and at the end of the year (depending on company performance).
Annual health check-up.
Annual company trip and union-sponsored trip.
Register for Health Insurance 24/7 after 2 months of Probation.
International working environment with opportunities to learn Japanese working. style and develop foreign language skills.
Preference will be given to candidates who can start immediately.
Thông tin khác
Thời gian làm việc
Thứ 2 - Thứ 6 (từ 08:00 đến 17:00)
Thông tin chung
Nơi làm việc
- - Hồ Chí Minh: 67-69 Vo Nguyen Giap, Phường An Khánh (Thành phố Thủ Đức cũ)
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 13/06/2026
