Senior Manager, Supervisory Services Operations

We are looking for a highly motivated Senior Manager to join our Supervisory Services Operations team in Hanoi. This role demands a proactive individual who exemplifies leadership through action, collaboration, and customer centricity. You will play a critical role in overseeing operational frameworks that ensure the seamless functioning and regulatory compliance of supervisory services within the bank.
In this position, you will be responsible for managing complex operational challenges, providing clarity and guidance to your team, and navigating ambiguity with confidence. You will foster an environment that promotes continuous learning and development, supporting talent growth and strategic execution aligned with the bank's vision and purpose.
While this role does not include direct people leadership responsibilities, it requires significant cross-departmental collaboration and influence at various organizational levels.
The role is perfect for individuals seeking to make a meaningful impact on supervisory operations within a globally respected banking institution. The position offers opportunities to lead projects and initiatives that shape the future effectiveness and resilience of operational governance.
We encourage applicants who thrive in dynamic environments with a commitment to continuous improvement and customer-centric service delivery. The chosen candidate will play a pivotal role in upholding the bank's standards and contributing to its reputation as a leader in the financial sector.
Your nimble learning ethos will enable you to adapt rapidly to evolving regulations and technological advancements while maintaining decision quality and instilling trust among stakeholders. This is a key position that requires a balance of technical competencies and strategic mindset to effectively drive operational excellence and innovation within the supervisory function.
Join us in this dynamic role to influence how we protect and serve our clients and communities, ensuring that our supervisory operations remain robust, compliant, and forward-looking.