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Mô tả công việc
Tóm tắt công việc
This role is part of a Global Endpoint computing team, responsible for development, standardization, and management of the company's global PC and mobile device infrastructure.
Manage and maintain a global co-managed Intune and Configuration Manager environment with of over 25,000 endpoints
Develop and perform software deployments and operating system configuration changes using various software development & automation techniques.
Provide direct 3rd line end user support for escalated PC and mobile device issues and needs.
Work with vendors as needed to resolve application or end user issues.
Identify improvements in existing functionality and recommend enhancements.
Manage and deliver project activities as part of the overall roadmap.
Be able to investigate issues under tight time constraints and be able prioritize work accordingly.
Be able to work with minimal supervision.
Write and maintain appropriate documentation
Key Performance Measures
The availability of the Microsoft Endpoint manager services to the business.
Delivering project goals to the required standard and on time.
Resolving personally assigned incident tickets promptly to the expected standard.
Renesas Design Vietnam Company Limited aims to provide our employees with comprehensive compensation and benefit plans, and a professional working environment. Some featured benefits are:
- Competitive salary/bonus based on working performance.
- Excellent training program.
- Opportunity for promotion.
- Fair assessment.
- 24/24 hour insurance package including social and medical and unemployed insurance
- Dynamic people.
- Team-oriented environment.
- Sport activities and Annual company trip
Yêu cầu
Qualifications
Bachelor or Master degree with relevant background (e/g Information Systems), or similar Proven track record of successful projects in the area of Microsoft Endpoint management
5 years' experience supporting Windows client OS with minimum of 2 years supporting Windows 10/ 11
5 years' experience developing, implementing, and administrating Microsoft Configuration Manager / MECM and Intune
Good understanding of where endpoint management fits into wider IT and reliant \ dependent technologies (AD, GPO, Entra, Networking etc...)
Endpoint management Certified preferred.
Proficiency in PowerShell scripting.
Problem solving skills coupled with a strong customer focus.
Excellent communication both written and verbal.
Thông tin khác
Intune
Windows
MECM
PowerShell
Networking
GPO
Microservices
Thông tin chung
Renesas is an embedded semiconductor solution provider driven by its Purpose 'To Make Our Lives Easier.' As the industry's leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and...
Quy mô công ty
Từ 501 - 1000 nhân viên
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