Senior Operations Executive - Import & Export | Ligentia Global Logistics
LIGENTIA SUPPLY CHAIN VIETNAM CO., LTD
Địa điểm làm việc: Hồ Chí Minh
Hết hạn: 17/03/2023
- Chi tiết công việc
- Giới thiệu công ty
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Mô tả công việc
• Maintain smooth communication with customers, shipping companies, domestic and foreign branches and agents; Coordinate the work between related units and internal departments of the company.
• Actively provide corresponding feedback to customers and overseas agents, such as the progress of cargo transportation and the costs incurred. Ensure that customer commitments are met, and explain to customers if there is any inconsistency.
• Establish good relationship with customers, provide customers with timely, friendly and benign operation services, ensure customers satisfaction, and achieve good customer maintenance.
• Deal with all kinds of problems in the transportation of goods; Ensure safe and efficient delivery of goods to their destination.
• Ensure all operations are accurate and efficient.
• Complete other ad-hoc assignments. Content
Key internal relationships:
• Other teams in Freight Operations
• Procurement team
• CW Team
Key external relationships:
• Carriers
• Co Loaders
• Shippers
• CFS Warehouses, customs clearance broker,
• Actively provide corresponding feedback to customers and overseas agents, such as the progress of cargo transportation and the costs incurred. Ensure that customer commitments are met, and explain to customers if there is any inconsistency.
• Establish good relationship with customers, provide customers with timely, friendly and benign operation services, ensure customers satisfaction, and achieve good customer maintenance.
• Deal with all kinds of problems in the transportation of goods; Ensure safe and efficient delivery of goods to their destination.
• Ensure all operations are accurate and efficient.
• Complete other ad-hoc assignments. Content
Key internal relationships:
• Other teams in Freight Operations
• Procurement team
• CW Team
Key external relationships:
• Carriers
• Co Loaders
• Shippers
• CFS Warehouses, customs clearance broker,
Yêu cầu
Qualifications:
• 5 years of experiences in Freight forwarding industry
• Import Knowledge is a must, but need to handle export as well
• CW1 knowledge
• Relationship with shipping lines is advantage
• Customer service experiences is advantage as well
Skills & Knowledge:
• Import knowledge
• Export knowledge
• CW1 knowledge
• Keep the relationship with shipping lines
• Maintain the good relationship with customers
Our culture and values:
Our business has been growing and expanding for over 20 years - whilst retaining the attitude and ambition of an entrepreneurial start-up. So expect a dynamic and fast-paced environment, where we share a hands-on approach and genuine dedication to delivering our promises to customers.
In the world of global supply chain, freight and logistics, no two days are the same. Our business is dynamic and diverse, but each employee plays their part in making customers smile by exceeding their expectations.
We wouldn't be able to do what we do without the strong foundation of our values which are at the core of our way of working:
Customer Devotion.
- Customers' needs are our guiding light and at the centre of everything we do. Let's show how much we care and make it simple and easy for customers to work with us.
Results Driven:
- Whether it's an outcome for a customer, a commercial target or a milestone in your own personal development, give it 100%.
Entrepreneurial:
- We spot opportunities. We are commercial, creative and quick to act. So, share your ideas and play your part in moving the business forward.
Collaboration:
- We are stronger when we work together. When we connect,
communicate and collaborate we are uniquely positioned to succeed.
Respect:
- Treat others as you would expect to be treated yourself.
Remember to be your best self and extend consideration and courtesy to everyone you deal with.
• 5 years of experiences in Freight forwarding industry
• Import Knowledge is a must, but need to handle export as well
• CW1 knowledge
• Relationship with shipping lines is advantage
• Customer service experiences is advantage as well
Skills & Knowledge:
• Import knowledge
• Export knowledge
• CW1 knowledge
• Keep the relationship with shipping lines
• Maintain the good relationship with customers
Our culture and values:
Our business has been growing and expanding for over 20 years - whilst retaining the attitude and ambition of an entrepreneurial start-up. So expect a dynamic and fast-paced environment, where we share a hands-on approach and genuine dedication to delivering our promises to customers.
In the world of global supply chain, freight and logistics, no two days are the same. Our business is dynamic and diverse, but each employee plays their part in making customers smile by exceeding their expectations.
We wouldn't be able to do what we do without the strong foundation of our values which are at the core of our way of working:
Customer Devotion.
- Customers' needs are our guiding light and at the centre of everything we do. Let's show how much we care and make it simple and easy for customers to work with us.
Results Driven:
- Whether it's an outcome for a customer, a commercial target or a milestone in your own personal development, give it 100%.
Entrepreneurial:
- We spot opportunities. We are commercial, creative and quick to act. So, share your ideas and play your part in moving the business forward.
Collaboration:
- We are stronger when we work together. When we connect,
communicate and collaborate we are uniquely positioned to succeed.
Respect:
- Treat others as you would expect to be treated yourself.
Remember to be your best self and extend consideration and courtesy to everyone you deal with.
Quyền lợi
Lương thưởng hấp dẫn, lương tháng 13
Thông tin khác
Ngày Đăng Tuyển
15/02/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Xuất nhập khẩu
, Vận chuyển/Giao nhận
, Thu Mua/Vật Tư/Cung Vận
Kỹ Năng
Shipping, Freight Forwarding, Transportation, Supply Chain, Logistic Forwarding
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
15/02/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Xuất nhập khẩu
, Vận chuyển/Giao nhận
, Thu Mua/Vật Tư/Cung Vận
Kỹ Năng
Shipping, Freight Forwarding, Transportation, Supply Chain, Logistic Forwarding
Ngôn Ngữ Trình Bày Hồ Sơ
Bất kỳ
Thông tin chung
- Ngày hết hạn: 17/03/2023
- Thu nhập: Thương lượng
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