Senior Quality Assurance Manager

Job Descriptions
• Supervise QA/QC team
• Develop QC documentation for both internal and external audit
• Train up inspector and ensure they understand QC requirement
• Conduct audits personally to drive service consistency and continuously improve service standard
• Develop associated audit programs when necessary
• Arrange in-line and final product inspections and provide advice and solutions on technical issues
• Provide technical support to merchandisers, factories and customers to ensure
product quality
• Conduct factory audits to ensure that factories meet international/customers'
compliance standards
• Check samples against product specifications to ensure that they meet
customers' quality standards
• Partners with merchandising to develop clear quality expectations for all branded products
• Teams with product development and sourcing to ensure technical specifications are adequate and vendors can deliver on quality expectations
• Proactively drive quality by communicating quality expectations to vendors prior to production, gauging vendors' ability to deliver expected quality, and addressing potential issues before quality problems arise
• Responsible for directing team to update the quality assurance manual as
needed and ensuring vendors understand and comply with quality expectations, policies, and procedures
• Collaborate with materials team to establish or refine quality and testing policies and procedures that will ensure fabrics and trims meet quality expectations
• Collaborates with merchandising, design, and sourcing teams to maintain the
appropriate balance between quality and cost for branded products
• Works with Design and Technical Design teams to establish standard fit
specifications and communicate the standards to vendors
• Ensures fit issues are addressed promptly with vendors
• Oversees sample construction process. Works with design, technical design and vendors to reduce sample lead time and ensure samples meet merchandising expectations for prototypes, photo samples, and platinum samples
• Coordinates field testing process. Partners with merchandising and Marketing to identify field testing samples requirements are manages the delivery of these samples
• Perform other duties as assigned by management