As a Senior Strategic
Account Manager / Senior Sales Leader, you will be responsible for developing and expanding long-term relationships with strategic enterprise accounts, primarily within Manufacturing and Retail / CPG.
This role requires strong executive-level engagement, deep understanding of business and technology solutions, and the ability to translate customer challenges into compelling digital and Business Application-driven value propositions. You will work closely with internal pre-sales, delivery, regional, and global teams to drive revenue growth, pipeline development, and customer satisfaction.
Key Responsibilities
Strategic Account & Revenue Growth
Own and grow assigned strategic accounts, meeting or exceeding target contract value and contracted GP targets
Build and execute account strategies to expand wallet share across NTT DATA's solution portfolio
Develop and manage a strong sales pipeline using structured sales methodologies and CRM tools (Salesforce) with discipline
Minimize client churn while maximizing customer retention and long-term value
Executive Engagement & Value Selling
Engage with key decision-makers in LoB at customer organizations
Understand customers' business objectives and challenges, converting them into actionable digital solutions
Present clear and compelling value propositions and business cases, including joint proposals with key partners
Solution & Partner Collaboration
Work closely with Pre-Sales, Delivery, Regional, and Global teams to ensure end-to-end solution alignment
Collaborate with key partners in Vietnam and Global to build joint opportunities
Foster a strong internal "one-team" culture to deliver consistent and high-quality customer outcomes
Market & Industry Leadership
Monitor industry trends, technologies, and competitive landscape
Conduct market and customer research to identify opportunities and risks
Represent NTT DATA at industry events, conferences, CxO roundtables, and customer seminars
Sales Leadership
Lead and guide sales activities, including hunting new clients when required
Coach and support sales team members to achieve KPIs and short- to mid-term goals
Influence stakeholders without direct authority and drive alignment around shared objectives
Strong sales and business acumen with proven success in enterprise IT or consulting sales
10+ years in the same position and extensive experience managing strategic accounts and complex B2B sales cycles
Background in Manufacturing, Retail, or CPG industries
Experience engaging with customers' Line of Business or IT organizations at a senior level, or experience in managing business in Manufacturing, Retail, or CPG industries, or Management experience of whole IT system in Manufacturing, Retail, or CPG industries
Solid knowledge and sales experience in ERP solutions (SAP, D365, Odoo, FAST, Bravo, or similar)
Proven experience leading sales teams and driving KPI achievement
Strong ability to work independently while collaborating across global, cross-functional teams
Proficiency with CRM systems (Salesforce or equivalent)
Bachelor's degree in Business, Sales, Technology, or a related field
Competitive salary based on agreement.
Full social insurance coverage based on salary.
Probation with 100% salary.
Attractive commission scheme and regular salary reviews.
Training sponsorship for professional courses and certification exams.
Comprehensive healthcare coverage for staff and their families.
Regular health check-ups.
15 days of paid annual leave, plus 1 additional day for every 3 years of service, up to 20 days.
Bảo hiểm xã hội, Bảo hiểm sức khỏe, Khám sức khỏe định kỳ, Du lịch hàng năm, Thưởng tháng 13
