Performance Management
- Review daily/monthly/quarterly financial and business reports of sales team, track performance and analyze variance to targets.
- Forecast sales performance and assign monthly target for sales team.
- Cooperate with Sales Heads to implement measures to boost up sales performane in order to achieve full-year targets.
- Analyze the performance and profitability of
Telesales database.
Productivity Management
- Monitor the productivity of the sales force, prepare analytical reports.
- Supervise sales incentive and bonus calculation.
- Review and refine incentive scheme and award programs in order to increase the productivity, run financial model to estimate the impact of policy change.
- Formulate KPIs and other metrics to measure the productivity of the sales force. Keep track of sales' KPIs.
Strategic Planning
- Work with Sales Heads to build annual budget
- Follow up with Sales Heads to plan marketing and promotional programs to push sales, control monthly sales expense
Others
- In charge of Sales Planning operational risk, supervise process to ensure policy compliance and minimize errors
- Coordinate with other functions (Ops, IT, Finance...) to set up process and automate reports.
- Other adhoc reports as required.
