Mô tả công việc
Shipment execution and Operations
• Manage end-to-end shipment execution from booking to file closure.
• Coordinate with agents, carriers, vendors, trucking and customs teams to ensure smooth import/export operations.
• Optimise booking, routing and operational performance.
Documentation, compliance and system accuracy
• Prepare and validate shipping documentation (issue HBL to the customer, submit SI/VGM/... to the carrier) and regulatory requirements.
• Maintain accurate and timely system updates, reports and data quality.
Customer service, exception Management
• Monitor shipment milestones, manage operational exceptions and provide proactive customer communication.
• Drive service recovery and continuous service improvement.
Cost control, invoice and profit optimization
• Perform cost booking, support invoicing and resolve billing discrepancies
• Control operational costs and support profitability.
Stakeholder coordination and team support
• Collaborate with Sales, Product and internal stakeholders to ensure seamless operations.
• Share knowledge, support junior team members and promote operational best practices.
Yêu cầu
• University degree in Logistics, Transportation, International Business, Economics or related fields is preferred;
• Minimum 4 years of hands-on experience in sea/ocean freight import and export operations;
• Solid knowledge of shipment handling, documentation, compliance and forwarding processes;
• Good English, communication and customer service skills, with strong problem-solving ability;
• Commercial mindset with attention to service quality, operational efficiency and profit optimization;
• Proficient in MS Office and freight forwarding systems
• Detail-oriented, responsible, collaborative and able to work independently while leading by example.
Quyền lợi
Thưởng
13th month salary
Chăm sóc sức khoẻ
PVI health insurance
Cơ hội du lịch
Company trip, happy hour & birthday, year end party....
Thông tin khác
NGÀY ĐĂNG
17/07/2026
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Hậu Cần/Xuất Nhập Khẩu/Kho Bãi > Vận Tải/Giao Nhận Hàng Hóa
KỸ NĂNG
Customer Service, Shipment Management, Document Management, Cost Management, Compliance Control
LĨNH VỰC
Hậu cần/Giao nhận
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Tiếng Anh
SỐ NĂM KINH NGHIỆM TỐI THIỂU
4
QUỐC TỊCH
Không giới hạn
Xem thêm
Thông tin chung
Nơi làm việc
- 16th Floor, L'MAK 68 building, 68 Phan Dang Luu Street, Duc Nhuan Ward,, Ho Chi Minh City, Vietnam
- 26th Floor, Mipec Tower, 229 Tay Son Street, Kim Lien Ward, Ha Noi, Vietnam, Ha Noi, Vietnam
Cách thức ứng tuyển
Ứng viên nộp hồ sơ trực tuyến bằng cách bấm nút Ứng tuyển bên dưới:
Hạn nộp: 16/08/2026
