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Mô tả công việc
1. Project management
- Support Service Manager in new project implementation.
- In charge of project daily operation, including: monitoring, importing, exporting and making required reports. - Make sure the outputs are delivered as required in the SLAs.
- Analyze projects errors on daily basis in order to have quick actions to improve project quality.
2. Others
- Support Service Manager on daily tasks.
- Backup for Service Manager or other Service Assistants when needed.
- Make sure other tasks assigned by higher management are completed in good quality and delivered as committed.
- Escalate to higher management for anything that is beyond authority or poses risks to the projects.
Yêu cầu
- Working time: Monday - Friday, 12:00 - 21:48.
- College degree.
- English: Intermediate level.
- Negotiation, Problem solving skills.
- Communication and interpersonal skills.
- Leadership and supervision skills.
- Planning and analytical skills.
- Strong multi-tasking abilities.
- Teamwork, hardworking, innovation and creativity.
Quyền lợi
Bonus package (13th salary, KPIs bonus up to 3-month salary)
Premium healthcare package
Talent development programs
Thông tin khác
Ngày Đăng Tuyển
15/06/2023
Cấp Bậc
Nhân viên
Ngành Nghề
Dịch vụ khách hàng, Mới tốt nghiệp, Biên phiên dịch
Kỹ Năng
English Business, Project Management, Service Project Management, Service Management, Customer Service Knowledge
Ngôn Ngữ Trình Bày Hồ Sơ
Tiếng Anh
Thông tin chung
- Ngày hết hạn: 15/07/2023
- Thu nhập: Thương lượng
Giới thiệu công ty
SPS is a leading technology-driven business transformation company. With our innovative Enterprise Workplace Solutions, we empower organizations to adopt hybrid work concepts to enhance productivity and flexibility. Our Technology Business Solutions bring together cutting-edge technology, deep vertical process expertise, and a diverse global workforce to support clients in their digital transformation journey and efficiently tackle their most complex challenges.
Headquartered in Zurich, Switzerland, SPS operates in more than 20 countries and focuses on clients in banking, insurance and health. SPS has more than 8,500 employees and is recognized with a world-class NPS by its global client base.
We act with precision, connect people to the right information, and turn data into insights for better outcomes.
Discover how our dedicated team at SPS makes an impact that matters by visiting www.spsglobal.com.
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