Senior Site Reliability Engineer

Tóm tắt công việc
Established in 2009, EPOS Vietnam serves as the technical hub of EPOS Singapore, a leading provider of cutting-edge Point-of-Sale (POS) and SaaS solutions. Backed by Ant International - a global leader in digital payments and financial technology - we play a pivotal role in developing innovative, scalable, and user-centric digital solutions that power EPOS products. Our technologies enable thousands of SMEs in Singapore, and with ongoing expansion plans across Asia, to digitize and grow their operations through cost-effective and reliable platforms.
At EPOS Vietnam, we cultivate a collaborative and dynamic culture driven by innovation and a passion for transforming businesses through technology. Join us to shape the future of digital solutions across Asia and beyond!
Key Contributions
Design and operate scalable, resilient, and distributed systems across on-premises and cloud environments (AliCloud and AWS)
Manage resource provisioning, utilization, capacity planning, and cost optimization
Build and maintain observability systems (metrics, logs, traces) to ensure high availability and fast incident detection
Analyze performance issues and drive improvements in reliability, latency, and system efficiency
Partner with development teams to enhance stability, performance, and deployment quality
Develop automation tools, pipelines, and APIs to streamline operational workflows
Containerize and automate applications/services to improve consistency and deployment speed
Implement security, compliance, and configuration-management standards across environments
Build and maintain CI/CD pipelines to ensure reliable and repeatable software releases
Perform incident response, troubleshooting, root-cause analysis, and maintain clear operational documentation
We are a multinational, product-driven company specializing in proprietary POS solutions - developing in-house and delivering directly to our worldwide customers.
Benefits
Recognition & Rewards:
Performance Bonus (subject to the company's business results and the employee's performance evaluation)
Biannual Performance Review and Salary Adjustment
Comprehensive Insurance Coverage:
Full government public insurance contributions based on gross salary
Premium health insurance
Annual health check
Clear career development and growth structure; Training sessions and Learning workshops
14 days of annual leave and one additional day of leave for every year of service
Laptop/MacBook and top-notch facilities are provided based on each role
Agile/Scrum-based internal workflows for efficient and collaborative development
Company trips, parties and regular team-building activities; Weekly happy hour, coffee, snacks, and board games
Overseas travel opportunities based on the individual performance and policies for each evaluation period
Working Environment & Culture
International Workplace: English-speaking environment
Positive and Open-Minded Culture: Engineers are encouraged to propose innovative solutions that enhance productivity and code quality
1-on-1 Mentorship: Monthly coffee sessions with managers offer personalized feedback, goal setting, and career development opportunities
Flexible Working Hours: Promote work-life balance and individual productivity