Senior Social Executive

Established from 2008, CHI Communications specializes in integrated marketing communications that include: Public Relations, Digital, Social Media & Event.
As a boutique agency, we select a group of talented individuals who tend to work more effectively together, sharing skills and ideas from all levels, toward the same goal-developing materials with highly personalized service. We work from our client's business standpoints and aim to grow our business together!
CHI means good energy what our team want to bring into client's business with resourceful, innovative and dedicated spirit.
Vital C is a Social Creative Agency, part of ChiCom Group. We don't chase the algorithm. We build brands people genuinely connect with - creative rooted in real cultural understanding, designed to grow sustainably over time.
As the creative arm within ChiCom Group's ecosystem, alongside Trust-Based PR and technical infrastructure, Vital C is where brand strategy and social execution come together to deliver lasting results.
We are looking for a proactive and creative Senior Social Executive to lead community engagement, outreach initiatives, and social campaigns that drive meaningful brand connections and business growth.
ROLES & RESPONSIBILITIES
Creative Research & Content Strategy (30%)
Conduct in-depth research on social media trends and platform best practices to inform and refine content strategy.
Contribute creative ideas during campaign planning, test new concepts, and evaluate social content performance.
Develop a deep understanding of each client's target audience to align tone, messaging, and creative formats accordingly.
Ensure accuracy across all written content, maintaining consistency and high quality standards.
Content Planning & Campaign Execution (20%)
Lead end-to-end content planning for diverse channels (Facebook, TikTok, LinkedIn, Instagram, Threads, etc.).
Manage production timelines and publishing schedules, ensuring all content is delivered on time and aligned with campaign goals.
Analyze platform metrics to optimize content performance (copy, visual, format) and implement data-driven tactics for improvement.
Coordinate internal teams and third parties to execute community activities, from online office hours to events and summits.
Community & Outreach Planning & Management (20%)
Plan and execute outreach activities with KOLs/KOCs across social platforms for both always-on and campaign-based initiatives.
Manage brand communities and collaborate with community partners/admins to drive engagement through content, seeding, and online/offline activities.
Monitor community sentiment, trends, and audience feedback to provide insights and proactively handle potential issues.
Coordinate content planning, execution follow-up, quality control, and publishing schedules to ensure campaign effectiveness and lead generation.
Recommend and implement engagement tactics to increase conversation, interaction, and conversions.
Oversee AI chat tools and dashboards to improve response quality and user experience.
Client Communication & Account Management (30%)
Act as the day-to-day point of contact for assigned clients.
Maintain regular communication via email and related workplace platforms, calls, or in-person meetings to update progress, gather feedback, and manage expectations.
Liaise with third-party partners for collaboration, including paperwork (if any). Ensure all documentation and contracts are accurate and up to date.
Promotion path: Senior Social Executive / Associate Social Manager
Report to: Social Manager/ Managing Director
BENEFIT
A dynamic and rewarding career within a young, energetic, and creative Marketing Communications agency.
A collaborative work environment with a strong sense of team spirit and shared purpose.
Opportunities to work on exciting, high-impact projects that make a meaningful difference.
Performance appraisals and promotion every year
Birthday & Special occasion, Maternity benefits.
Tea-break & Workplace Hygiene
Participation in Social, Health, and Unemployment Insurance as required by law