Senior Store Manager

Mô tả công việc
Store Operations & Sales Performance
Manage daily operations of all assigned stores and drive staff to achieve measurable sales targets.
Lead and provide constant support to store managers in daily retail operations.
Prepare store visit plans, ensure regular store visits, and provide store visit status updates.
Perform other tasks assigned by the superior and Management.
People Management & Customer Service
Recruit, manage, train, develop, and coach store staff.
Ensure staff are well-versed in products.
Ensure excellent customer service is provided across assigned stores.
Maintain strong leadership and managerial execution in a fast-paced retail environment.
Visual Merchandising, Inventory & Cross-functional Coordination
Ensure product visual merchandising and store presentation follow brand guidelines.
Coordinate and provide regular feedback to local support teams and Head Office teams, including Product, Sales & Marketing, Finance & Accounting, IT, and HR.
Study customer trends and behaviors across managed stores and propose workable sales-driving programs.
Ensure optimal inventory in each store and guide store teams on inventory achievement.
Liaise with local shopping mall partners regarding ongoing and upcoming promotional programs.
Provide daily, weekly, and monthly reports as requested by Head Office.
Yêu cầu công việc
Education & Experience
Diploma or Bachelor's degree in Business Administration or any related field.
Minimum 3 years of experience in fashion retail operations, including at least 3 years of store management experience.
Skills & Competencies
Strong retail operations management capability.
Strong store management, staff management, training, coaching, and development skills.
Excellent interpersonal skills, leadership qualities, and managerial skills.
Ability to manage visual merchandising, store presentation, inventory, and promotional coordination.
Strong reporting, store visit planning, and cross-functional coordination skills.
Strong organizational skills and ability to recognize and respond to changing work demands.
Language / Other Requirements
Strong proficiency in English.
Male or female candidates, 30-40 years old.
Personality & Attitude
Pleasant and mature personality.
High sense of responsibility.
Able to work in a fast-paced environment.
Service-oriented, sales-driven, and people-development focused.