Working location: HCM Office
Unit 6.6 & 6.7, Level 6, E-Town 1 Building, No. 364 Cong Hoa, Ward Tan Binh, Ho Chi Minh City, Vietnam.
EE type: Full time Employee
We are looking for a Service & Tender Assistant to support both service operations and tender/bidding activities. This role is responsible for coordinating service orders, preparing documentation, and supporting the preparation of tender submissions.
1. Job Description
First role: Service & Project Support (50%)/ Hỗ trợ Dịch vụ & Dự án
• Prepare service/project documents and create service orders in the system/ Chuẩn bị chứng từ cho các đơn hàng dịch vụ/dự án và tạo đơn hàng trên hệ thống.
• Coordinate
purchasing requests, quotations, and vendor communication/ Phối hợp với các bộ phận liên quan để thực hiện yêu cầu mua hàng, xin báo giá và làm việc với nhà cung cấp.
• Monitor service job progress and coordinate engineers for service activities or projects/ Theo dõi tiến độ các công việc dịch vụ và điều phối kỹ sư cho các công việc/dự án.
• Collect documents from vendors, engineers, and related departments to complete service acceptance/ Thu thập chứng từ từ vendor, kỹ sư và các phòng ban liên quan để hoàn tất nghiệm thu dịch vụ.
• Support invoice preparation, send documents to customers, and follow up on payment status/ Hỗ trợ chuẩn bị hóa đơn, gửi chứng từ cho khách hàng và theo dõi tiến độ thanh toán.
• Monitor service job costs and support departmental reports (OI, ST, GP)/ Theo dõi chi phí của các công việc dịch vụ và hỗ trợ lập các báo cáo của phòng ban (OI, ST, GP).
• Second roles: Tender / Bidding Support (50%)/ Hỗ trợ Hồ sơ Thầu
• Assist in preparing tender and bidding documents according to customer requirements/ Hỗ trợ chuẩn bị hồ sơ thầu theo yêu cầu của khách hàng.
• Coordinate with sales, technical, and service teams to collect technical and commercial information for bid submission/ Phối hợp với các bộ phận kinh doanh, kỹ thuật và dịch vụ để thu thập thông tin kỹ thuật và thương mại cho hồ sơ dự thầu.
• Ensure tender documentation is complete and submitted on time/ Đảm bảo hồ sơ thầu được chuẩn bị đầy đủ và nộp đúng thời hạn.
• Maintain and organize tender records and documentation/ Lưu trữ và quản lý các tài liệu liên quan đến hồ sơ thầu.
2. Requirements/ Yêu cầu
• Bachelor's degree in Engineering, Business Administration, Economics, International Business, Industrial Management, or related fields/ Tốt nghiệp Đại học các chuyên ngành Kỹ thuật, Quản trị Kinh doanh, Kinh tế, Kinh doanh quốc tế,
Quản lý công nghiệp hoặc các ngành liên quan.
• Candidates with a technical background (engineering) are preferred/ Ưu tiên ứng viên có nền tảng kỹ thuật (engineering).
• 1-3 years of experience in positions such as Service Coordinator, Sales Admin, Project Assistant, Tender/Bidding Assistant, or Procurement Admin/ Có 1-3 năm kinh nghiệm ở các vị trí như: Service Coordinator, Sales Admin, Project Assistant, Tender/Bidding Assistant hoặc Procurement Admin.
• Fresh graduates with strong organizational and documentation skills may also be considered/ Sinh viên mới tốt nghiệp có kỹ năng tổ chức và xử lý chứng từ tốt vẫn có thể được xem xét.
• Good command of English (reading and writing for work communication, 650 TOEIC)/ Có khả năng đọc hiểu và viết email tiếng Anh trong công việc.
• Detail-oriented with strong coordination and multitasking skills/ Cẩn thận, có khả năng phối hợp công việc và theo dõi nhiều đầu việc cùng lúc.
• Experience working with ERP systems (e.g., SAP, Workday, Ariba) is a plus/ Có kinh nghiệm sử dụng hệ thống ERP (SAP, Workday, Ariba...) là một lợi thế.
3. Salary & Benefits:
• Salary: negotiable
• 13th Salary, annual performance bonus.
• Hung Vuong insurance (Health, Accident)
• Year End Party, Teambuilding
• Monetary allowance from Labor union in holidays
4. Corporate Governance and Compliance
All Yokogawa Employees must act with high standards of honesty, integrity, fairness and equity in all aspects of their employment with Yokogawa.
• Compliance must be fully with the content and spirit of all laws and regulations which govern the operation of Yokogawa, it's a business environment, and its employment practices.
• Employees will not enter into any arrangement or participate in any activity that would conflict with the interests of Yokogawa or its corporate regulations nor prejudice the performance of professional duties.
• Employees must actively promote compliance with laws, rules, regulations and the Yokogawa Compliance Guidelines and Yokogawa Australia Code of Ethics and Conduct.
5. Information Security
Yokogawa creates, collects and maintains information that is sensitive and valuable. All Yokogawa Employees must maintain the confidentiality of the Information received, either in writing or verbally, whether technical, business, legal, organizational, personal or any other information that could result in damage to Yokogawa in case of disclosure to unauthorized persons, regardless of whether the information is classified as confidential or not.
Employees must take all reasonable, necessary, and appropriate steps to safeguard confidentiality, integrity, and availability of Yokogawa's assets and information.
Information Security.
6. Workplace Health and Safety
All employees have a responsibility and accountability for engaging with the WHS Management System (WHSMS), their Manager and business unit personnel for the following outcomes:
• engaging with mechanisms agreed for consultation and participation on WHS matters;
• identifying hazards and assessing risks and opportunities;
• complying with all relevant laws, standards, regulations, codes of practice or workplace rules with the support and guidance of your Manager(s);
• determining and implementing timely and effective actions to eliminate hazards and reduce WHS risks associated with or arising from work;
The work performed under the control of Yokogawa where the above applies may be performed by those employed by the organisation, external providers, contractors, individuals, agency workers, and by other persons to the extent the organisation shares control over their work or workrelated activities, according to the context of Yokogawa.
By responding to Yokogawa's advertisement, consent is considered given to Yokogawa to collect the required personal data for the purpose of recruitment with expectation that Yokogawa will protect personal data with security safeguards that are reasonable and appropriate to the sensitivity of the personal data, to protect it from unauthorized access, use or disclosure and complies with applicable regulatory requirements with respect to the retention of personal data
