Social Account Manager

CHI Communications is a boutique communications agency based in Ho Chi Minh City since 2008. Known for our strategic thinking, high standards, and strong client relationships, we've partnered with top-tier brands across industries such as education, lifestyle, tech, and manufacturing.
We are currently looking for an experienced Social Account Manager to join our team, managing content and community engagement for a leading global ecommerce platform. The ideal candidate has a passion for ecommerce, digital storytelling, and community building. This role involves working closely with internal teams and directly supporting a large-scale regional marketing initiative.
Responsibilities:
· Develop and execute localized social media strategies across platforms such as Facebook, TikTok, LinkedIn, YouTube, and Zalo, tailored to an ecommerce-savvy audience.
· Create and maintain content calendars that reflect the brand's goals and resonate with entrepreneurs, small businesses, and exporters.
· Build and manage an online community of ecommerce sellers, engaging followers and nurturing meaningful interactions.
· Manage team members of 3-4 people and coordinate with client stakeholders to align campaign messaging with broader marketing goals.
· Monitor and analyze campaign performance; prepare insights and optimize based on data.
· Manage paid social campaigns, including audience targeting, budget tracking, and performance reporting.
· Stay up to date on local and global ecommerce trends, platform algorithms, and digital best practices.
Requirements:
· Bachelor's degree in Marketing, Communications, or a related field.
· Minimum of 3 years' experience managing social media, preferably in an agency or ecommerce-related environment.
· Strong understanding of digital platforms, especially ecommerce and entrepreneurial communities.
· Proven track record in building online communities and running successful campaigns.
· Hands-on experience with advertising tools such as Meta Business Suite, TikTok Ads, and LinkedIn Campaign Manager.
· Excellent written and verbal communication skills in Vietnamese and English.
· Strong organizational and time management skills; able to manage multiple deadlines.
Nice to Have
· Experience working with cross-border or marketplace ecommerce.
· Familiarity with seller tools or business education initiatives in the ecommerce space.
· Experience activating UGC or social influencer content for brand campaigns.
An attractive remuneration is negotiable based on the candidate's experiences and abilities to add values to the agency.
Send your CV via AdJob.