Solutions Engineer

About This Role
As a Solutions Engineer, you'll help our customers successfully integrate Pulse and maximize their personalization results. You'll bridge the gap between technical implementation and business outcomes, becoming a trusted advisor to our customers.
What You'll Do
Guide customers through Pulse integration and setup
Troubleshoot technical issues and provide solutions
Create technical documentation and integration guides
Collaborate with product on customer feedback and feature requests
Conduct technical demos for prospective customers
Build tools and scripts to streamline customer onboarding
What We're Looking For
✓3+ years in solutions engineering, technical consulting, or similar
✓Strong understanding of e-commerce platforms (Shopify, Magento, etc.)
✓Experience with APIs, JavaScript, and web technologies
✓Excellent communication and presentation skills
✓Ability to translate technical concepts for non-technical audiences
✓Customer-focused mindset and problem-solving orientation
Nice to Have
+Experience with personalization or recommendation systems
+Background in analytics or data platforms
+Familiarity with SQL and data analysis
+Previous startup experience
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