Store Manager (New Luxury Store)CÔNG TY TNHH GOLDEN PHOENIX VIETNAM
Nơi làm việc: Hà Nội, Hồ Chí Minh
Ngành nghề: Tư vấn/ Chăm sóc khách hàng, Quản trị kinh doanh, Khách sạn - Nhà hàng, Quản lý điều hành, Giao Dịch Khách Hàng, Kinh doanh, Bán hàng, Dịch vụ
Thu nhập: 25 Tr - 35 Tr VND
Hình thức: Toàn thời gian
Ngày đăng: 18/11/2024
Hạn nộp: 31/12/2024
Mô tả công việc
Mô tả Công việc
Job overview:
Responsible for managing the daily operations of retail stores. Ensure proper staffing at all stores as well as train employees to enhance their job performance and retention.
Conduct inventory analysis to ensure optimal stock levels. And must also visit retail locations to evaluate the sales performance and level of customer satisfaction of each store.
Job Duties:
1. Operation:
- Manage the store performance to achieve target of sales and all KPIs related to sales.
- Inventory and control import and export of goods.
- Control stock and order.
- Check out the promotions at the time of application and persistently disseminate to employees.
- Proactive inventory management to increase sales.
- Always fully aware of the inventory of all product lines and report ly to the Retail Operation Manager, predict product accumulation and shortages, and maintain as reasonable as possible.
- Responsible for the management and maintenance of the store's assets.
- Responsible for timely reporting to the Retail manager to fix problems that do not affect sales activities.
2. Sales Management:
- Support Retail Operation Manager to plan to grow sales in the store.
- Support Retail Operation Manager to develop an annual budget that keep track of all expected expenses and sales.
- Optimize in-store sales by ensuring inventory is available, and regularly rearranging goods in the store.
- Cooperate with Retail Operation Manager to develop sales strategy based on market trends, sales goals and invemtory control.
3. Customer Service
- Ensure that each member of the store provides an excellent service to each customer entering the store, consistent with the Brand's customer service standards.
- Sales growth through suitable services for all customers.
- Always be present and resolve internal problems at the store in case of a conflict.
- Ensure that all customers are served properly.
- Implement this strategy with a quality-oriented sales policy and customer service.
- Ensure that all sales teams fully understand the sales strategy and apply it.
- Ensure good after-sale services.
4. Personnel Management
- Promote the sales team to serve all customers according to specified standards.
- Supervise and maintain high quality staff.
- Track each employee's performance.
- Ensure that the employees is properly trained on a regular basis to develop customer service, product knowledge and sales skills.
- Monitor and ensure the allocation of employee leave schedule according to the regulations of the Company.
- Create teamwork, discipline and mutual respect, as well as dedication and loyalty to the Company.
- Ensure all team members receive the right support to reach their best potential.
- Train the sales team to develop the right sales skills.
- Maintain an image of the store and the environment with the company that sets its standards of day-to-day operations.
- Ensure product knowledge and theme of season & year and responsible for training staff to understand product knowledge.
- Responsible for guiding and training new employees in accordance with the Company's regulations and procedures.
- Train employees in sales skills, customer communication and other skills.
5. Other task assinged by manager.
Job overview:
Responsible for managing the daily operations of retail stores. Ensure proper staffing at all stores as well as train employees to enhance their job performance and retention.
Conduct inventory analysis to ensure optimal stock levels. And must also visit retail locations to evaluate the sales performance and level of customer satisfaction of each store.
Job Duties:
1. Operation:
- Manage the store performance to achieve target of sales and all KPIs related to sales.
- Inventory and control import and export of goods.
- Control stock and order.
- Check out the promotions at the time of application and persistently disseminate to employees.
- Proactive inventory management to increase sales.
- Always fully aware of the inventory of all product lines and report ly to the Retail Operation Manager, predict product accumulation and shortages, and maintain as reasonable as possible.
- Responsible for the management and maintenance of the store's assets.
- Responsible for timely reporting to the Retail manager to fix problems that do not affect sales activities.
2. Sales Management:
- Support Retail Operation Manager to plan to grow sales in the store.
- Support Retail Operation Manager to develop an annual budget that keep track of all expected expenses and sales.
- Optimize in-store sales by ensuring inventory is available, and regularly rearranging goods in the store.
- Cooperate with Retail Operation Manager to develop sales strategy based on market trends, sales goals and invemtory control.
3. Customer Service
- Ensure that each member of the store provides an excellent service to each customer entering the store, consistent with the Brand's customer service standards.
- Sales growth through suitable services for all customers.
- Always be present and resolve internal problems at the store in case of a conflict.
- Ensure that all customers are served properly.
- Implement this strategy with a quality-oriented sales policy and customer service.
- Ensure that all sales teams fully understand the sales strategy and apply it.
- Ensure good after-sale services.
4. Personnel Management
- Promote the sales team to serve all customers according to specified standards.
- Supervise and maintain high quality staff.
- Track each employee's performance.
- Ensure that the employees is properly trained on a regular basis to develop customer service, product knowledge and sales skills.
- Monitor and ensure the allocation of employee leave schedule according to the regulations of the Company.
- Create teamwork, discipline and mutual respect, as well as dedication and loyalty to the Company.
- Ensure all team members receive the right support to reach their best potential.
- Train the sales team to develop the right sales skills.
- Maintain an image of the store and the environment with the company that sets its standards of day-to-day operations.
- Ensure product knowledge and theme of season & year and responsible for training staff to understand product knowledge.
- Responsible for guiding and training new employees in accordance with the Company's regulations and procedures.
- Train employees in sales skills, customer communication and other skills.
5. Other task assinged by manager.
Yêu cầu
Yêu Cầu Công Việc
QUALIFICATIONS AND REQUIREMENTS
Knowledge, Skills & Abilities:
- Has a good appearance and English communication.
- Proactive in-store planning skills.
- Has a good sales and customer service skills.
- Be able to work rotating shifts and overtime when required.
- Strong communicative and interpersonal skills.
- Being able to work under pressure
Education & Experience:
- Bachelor's degree in Business Administration or relevant field preferred.
- Male/ Female, under 35 years old.
- At least 7 years' experience in retails system with same position.
- At least 2 years in luxury background.
- Good experience of overseas customers handling.
QUALIFICATIONS AND REQUIREMENTS
Knowledge, Skills & Abilities:
- Has a good appearance and English communication.
- Proactive in-store planning skills.
- Has a good sales and customer service skills.
- Be able to work rotating shifts and overtime when required.
- Strong communicative and interpersonal skills.
- Being able to work under pressure
Education & Experience:
- Bachelor's degree in Business Administration or relevant field preferred.
- Male/ Female, under 35 years old.
- At least 7 years' experience in retails system with same position.
- At least 2 years in luxury background.
- Good experience of overseas customers handling.
Quyền lợi
Laptop
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Chế độ bảo hiểm
Du Lịch
Phụ cấp
Đồng phục
Chế độ thưởng
Đào tạo
Tăng lương
Công tác phí
Nghỉ phép năm
Thông tin khác
Địa điểm làm việc
Hà Nội
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Vị trí Store Manager (New Luxury Store) do công ty CÔNG TY TNHH GOLDEN PHOENIX VIETNAM tuyển dụng tại Hà Nội, Hồ Chí Minh, Joboko tự động tổng hợp mức lương 25 Tr - 35 Tr VND, tìm thêm việc làm về Store Manager (New Luxury Store) hoặc công ty CÔNG TY TNHH GOLDEN PHOENIX VIETNAM ở các link phía trên
Giới thiệu công ty
CÔNG TY TNHH GOLDEN PHOENIX VIETNAM việc làm
Tầng 18 Toà nhà Bitexco Số 2 Hải Triều, Phường Bến Nghé, Quận 1, Thành Phố Hồ Chí Minh
Quy mô: Từ 26 - 100 nhân viên