Support Staff

Công Ty TNHH Consolidated Independent Việt Nam

Địa điểm làm việc: Đà Nẵng

Hết hạn: 15/12/2024

Chi tiết công việc
Giới thiệu công ty

Thu nhập: Thỏa thuận

Loại hình: Toàn thời gian

Chức vụ: Nhân viên

Mô tả công việc

**Initial and ongoing:
• To learn about the place of CI and The state51 Music Group in the music industry in general
• To learn about the CI platform, from online resources and other members of the team directly
• To learn about CI's sister company, The state Conspiracy, and how to support its partners
• To be in constant communication with the rest of the team through chat rooms during the working day, unless time zone issues make this impossible
• To learn, understand and abide by documented communication guidelines
• To learn and understand what an MCN is and how YouTube CMS works
**Once trained:
• To support clients use of the CI platform
• To support The state51 Conspiracy's clients, including YouTube monetisation and ecommerce customer support
• To have a clear sense of CI's responsibilities, and the ability to communicate this clearly and politely
• To think critically about our processes and to suggest possible improvements

Yêu cầu

**Qualifications:
• BA in English language or
• BA in Japanese/Chinese/Korean language with English proficiency at IELTS 6.5 minimum
**Other requirements:
• Excellent customer service skills and confident in use of desktop operating systems
• Confident in use of online tools such as chat programs, web browser
• Approachable and helpful manner
• General attention to detail with logical, systematic thinking
• Appreciation of music and good level of numeracy

Quyền lợi

Thưởng
Attractive salary package with 13th month salary
Chăm sóc sức khoẻ
Statutory insurance paid + Birthday bonus
Nghỉ phép có lương
Annual leave paid for up to 26 days
Sick leave paid for 10 days per year
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Thông tin khác

NGÀY ĐĂNG
15/11/2024
CẤP BẬC
Nhân viên
NGÀNH NGHỀ
Dịch Vụ Khách Hàng > Dịch Vụ Khách Hàng
KỸ NĂNG
Customer Service, Online Tools, Customer Support, English, Music
LĨNH VỰC
Truyền thông/Báo chí/Quảng cáo
NGÔN NGỮ TRÌNH BÀY HỒ SƠ
Bất kỳ
SỐ NĂM KINH NGHIỆM TỐI THIỂU
Không yêu cầu
QUỐC TỊCH
Không hiển thị
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Thông tin chung

Thu nhập: Thỏa thuận

Cách thức ứng tuyển

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Hạn nộp: 15/12/2024

Giới thiệu công ty Xem trang công ty

[protected info] Since 2003, CI has been delivering digital music for the independent sector, from labels, distributors, and aggregators to download and streaming services. We fully support and help to shape standardisation in the digital music supply chain, with a focus on the consistency and...

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