Team Leader (Logistics-Forwarding)
Hạn nộp hồ sơ: 02/09/2026 (Còn 7 ngày)
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Mô tả công việc
Mô tả Công việc
Job Description:
We are looking for a Team Lead - Customer Service & Pricing with strong experience in handling export/import shipments, excellent communication skills, and a detail-oriented mindset. The successful candidate will be responsible for managing end-to-end logistics operations and ensuring high levels of customer satisfaction.
Key Responsibilities:
Lead the Operations & Customer Service team.
Develop and manage overseas agent relationships and network.
Drive operational efficiency, service quality, and cost optimization.
Support business growth by achieving revenue and profit targets.
Handle customer service, complaints, and operational issues.
Coordinate pricing, shipment execution, and internal operations.
Provide market updates, freight rates, and logistics solutions to agents and customers.
Ensure timely and accurate shipment status updates.
Job Description:
We are looking for a Team Lead - Customer Service & Pricing with strong experience in handling export/import shipments, excellent communication skills, and a detail-oriented mindset. The successful candidate will be responsible for managing end-to-end logistics operations and ensuring high levels of customer satisfaction.
Key Responsibilities:
Lead the Operations & Customer Service team.
Develop and manage overseas agent relationships and network.
Drive operational efficiency, service quality, and cost optimization.
Support business growth by achieving revenue and profit targets.
Handle customer service, complaints, and operational issues.
Coordinate pricing, shipment execution, and internal operations.
Provide market updates, freight rates, and logistics solutions to agents and customers.
Ensure timely and accurate shipment status updates.
Yêu cầu
Yêu Cầu Công Việc
Requirements:
Bachelor's degree in Logistics, Supply Chain, International Business, Foreign Trade, or related fields.
Minimum 5 years of experience in Customer Service, Operations, or Pricing within the Logistics/Freight Forwarding industry.
Previous experience in a Team Leader or Senior Executive role is highly preferred.
Strong knowledge of international freight forwarding, shipping documentation, import/export procedures, Incoterms, and customs regulations.
Good negotiation and communication skills with carriers, overseas agents, and customers.
Able to work independently, prioritize tasks, and perform well under pressure.
Strong leadership, problem-solving, and organizational skills.
Good command of English (spoken and written).
Proficient in Microsoft Office; experience with logistics software is an advantage.
Benefits:
Competitive salary based on qualifications and experience.
Annual salary review and performance bonus.
13th-month salary and holiday bonuses.
Full Social, Health, and Unemployment Insurance in accordance with Vietnamese Labor Law.
Professional training and clear career development opportunities.
Annual company trips, team-building activities, and opportunities for overseas business travel.
Friendly, dynamic, and professional working environment
Requirements:
Bachelor's degree in Logistics, Supply Chain, International Business, Foreign Trade, or related fields.
Minimum 5 years of experience in Customer Service, Operations, or Pricing within the Logistics/Freight Forwarding industry.
Previous experience in a Team Leader or Senior Executive role is highly preferred.
Strong knowledge of international freight forwarding, shipping documentation, import/export procedures, Incoterms, and customs regulations.
Good negotiation and communication skills with carriers, overseas agents, and customers.
Able to work independently, prioritize tasks, and perform well under pressure.
Strong leadership, problem-solving, and organizational skills.
Good command of English (spoken and written).
Proficient in Microsoft Office; experience with logistics software is an advantage.
Benefits:
Competitive salary based on qualifications and experience.
Annual salary review and performance bonus.
13th-month salary and holiday bonuses.
Full Social, Health, and Unemployment Insurance in accordance with Vietnamese Labor Law.
Professional training and clear career development opportunities.
Annual company trips, team-building activities, and opportunities for overseas business travel.
Friendly, dynamic, and professional working environment
Quyền lợi
Chế độ bảo hiểm
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Du Lịch
Chế độ thưởng
Chăm sóc sức khỏe
Đào tạo
Tăng lương
Thông tin chung
- Thu nhập: Cạnh tranh
Nơi làm việc
- 151 Bạch Đằng, phường Tân Sơn Hòa, TPHCM
Việc làm tương tự khác
CÔNG TY TÀI CHÍNH TNHH HD SAISON
Hà Nội, Hồ Chí Minh
9 - 30 triệu VND
CÔNG TY TNHH BILLION VIETNAM HOLDING
Hồ Chí Minh, Đồng Tháp
10 Tr - 15 Tr VND
CÔNG TY TNHH CÁC GIẢI PHÁP SOFTEL
Hà Nội, Hồ Chí Minh
Từ 15 Triệu - Dưới 20 Triệu VNĐ / Tháng
CÔNG TY CỔ PHẦN BPO MẮT BÃO
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Từ 12 Đến 25 triệu VND
Trung Tâm Ngoại Ngữ ILA Vietnam
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8 triệu - 10 triệu
Công ty Cổ phần Giải Pháp Nhân sự Việt Nam - HRchannels Group
Hồ Chí Minh
15 - 20 triệu VNĐ
CÔNG TY TNHH OLIVIN LOGISTICS
Xem trang công ty- Địa chỉ công ty: 2/27 Đỗ Nhuận, Phường Sơn Kỳ, Quận Tân Phú, Thành Phố Hồ Chí Minh
- Quy mô: Từ 26 - 100 nhân viên
- Lĩnh vực: Logistics / Xuất nhập khẩu / Mua hàng / Kho
Thông tin công việc
Vị trí:
Nhân viên
Hình thức làm việc:
Toàn thời gian
Việc làm tương tự
[HCM] Nhân Viên Tư Vấn Triển Khai Phần Mềm | Được Đào Tạo | Thu Nhập Hấp Dẫn Đến 25 Triệu
CÔNG TY TNHH CÔNG NGHỆ PHẦN MỀM NASANI
Hồ Chí Minh
Upto 25 triệu VND
Trưởng phòng khách hàng ưu tiên - ID1420
Ngân hàng TMCP Việt Nam Thịnh Vượng - VPBank
Hồ Chí Minh
Cạnh tranh
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